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Arlo Go 2 LTE Security Camera - Support Overview

Find device-specific support and online tools for your Arlo Go 2.
Activate and setup

Learn how to activate and set up your Arlo Go 2.


Troubleshoot Arlo Go 2

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Accessories

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Arlo Go 2 LTE Camera User Guide (PDF)

This User Guide can help you get the most out of your Arlo Go 2. Learn about set up, installation, advanced feature use and navigation.

Arlo Go 2 LTE Security Camera - Activate / Set Up Device

Here's how to quickly set up your Arlo Go 2 security camera.

Install Arlo App

Here's how to download and install the Arlo app to your Android or Apple device.

Battery & Power

Arlo Go 2 LTE Security Camera - Charge the Device

Here's how to charge and determine the charging status for your Arlo Go 2 security camera.

Arlo Go 2 LTE Security Camera - Insert / Remove Battery

Here's how to insert / remove the battery for your Arlo Go 2 security camera.

Arlo Go 2 LTE Security Camera - View Battery Info

Here's how to check the battery specs (e.g., Usage Time, Standby Time, etc.) for your Arlo Go 2 security camera.

Calling & Dialing

My Verizon Website - Update Connected Device Emergency Address (E911)

Here's how to update the E911 address on your device, used by emergency personnel, via the My Verizon website.

Camera, Photos & Videos

Arlo Go 2 LTE Security Camera - View Software Version

Here's how to view the software version your Arlo Go 2 security camera is running.

Data

Arlo Go 2 LTE Security Camera - Turn Data On / Off

Here's how to turn mobile data for your Arlo Go 2 security camera on or off.

Device ID & Info

Arlo Go 2 LTE Security Camera - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Arlo Go 2 security camera.

Memory/Storage

Arlo Go 2 LTE Security Camera - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Arlo Go 2 security camera.

Operating System & Software

Arlo Go 2 LTE Security Camera - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Arlo Go 2 security camera if it's unresponsive or sync issues occur.

Arlo Go 2 LTE Security Camera - Install Device Software Updates

Here's how to check for and install software updates on your Arlo Go 2 security camera.

Arlo Go 2 LTE Security Camera Software Update

Get instructions on how to download the latest software update for improvements and enhancements to your Arlo Go 2 LTE Security Camera.

SIM Card

Arlo Go 2 LTE Security Camera - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Arlo Go 2 security camera.

Arlo Go 2 LTE Security Camera - View SIM Card Number

Here's how to view the SIM card number associated with your Arlo Go 2 security camera.

Status Indicators/Lights

Arlo Go 2 LTE Security Camera - LED Status Indicators

View this info for explanations of status LEDs on your Arlo Go 2 security camera.

Arlo Go 2 LTE Security Camera - View Signal Strength

Here's how to view signal strength on your Arlo Go 2 security camera.

Wi-Fi & Network

Arlo Go 2 LTE Security Camera - Edit Access Point Name (APN)

Here's how to configure the Access Point Names (APNs) your Arlo Go 2 security camera can use.

Arlo Go 2 LTE Security Camera - Manage a Wi-Fi Network

Here's how to add or modify a Wi-Fi network for your Arlo Go 2 security camera.

Arlo Go 2 LTE Security Camera - Restart Device

Here's how to restart your Arlo Go 2 security camera if it crashes and resets, freezes or runs slow.

Arlo Go 2 LTE Security Camera - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Arlo Go 2 security camera on or off.