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Disney+ Premium (No Ads) on us for 6 months with Verizon mobile plans FAQs
Learn how to get Disney's add-free streaming video service with select Verizon Unlimited mobile phone plans. One Disney+ Premium (No Ads) subscription is available per eligible Verizon mobile account.
Looking for the Prepaid Disney+ offer? Visit our Disney+ Offer with Prepaid Unlimited FAQs.
- What's the Disney+ Premium (No Ads) promotion with select mobile phone plans?
- How do I sign up for the Disney+ Premium (No Ads) promotion using My Verizon?
- Who can I contact if I have questions about my Disney+ Premium (No Ads) service?
- My Disney+ Premium (No Ads) promotional subscription ended, what do I need to know?
- How do I access Disney+ Premium (No Ads) streaming content?
About Disney+ on us for 6 months with select mobile phone plans
- Included on your Verizon account for no extra charge with qualifying mobile phone plans
- For $5/month when you upgrade from the Disney+ Premium (No Ads) subscription.
What's Disney+?
What's the Disney+ Premium (No Ads) 6 months on us promotional subscription with select mobile phone plans?
For a limited time, if you have an eligible Unlimited plan, you can get Disney+ Premium (No Ads), the on-demand streaming service, included for 6 months.
Note: Plans that are eligible for this Disney+ on us 6-month promotional offer are no longer available to add to your account. Learn more about our current phone plans and their optional $10/month perks, including the Disney Bundle.
Are ESPN+ (With Ads), Hulu (With Ads), or Hulu Live included with Disney+ Premium (No Ads)?
This offer is only for Disney+ Premium (No Ads) and does not include ESPN+ (With Ads) or any of the Hulu plans.
Visit our Disney+, Hulu, ESPN+ promotional subscription FAQs to learn how to get the Disney Bundle through Verizon either:
Eligibility and sign-up
- Have an eligible Unlimited plan.
- Enroll in the Disney+ on us for 6 months offer by midnight on 5/17/24.
- Plans that are eligible for this Disney+ on us 6-month offer are no longer available to add to your account. Learn more about our current phone plans and their optional perks, including the Disney Bundle for $10/month.
- Business accounts aren't eligible for this Disney+ promotion. If you have a Prepaid account, visit our Disney+ Offer with Prepaid Unlimited FAQs.
- Verizon mobile accounts that have already redeemed a Verizon Disney+ Premium (No Ads) promotion aren't eligible to get another Verizon Disney+ promotion for that mobile account.
- 5G Do More, 5G Start, Welcome Unlimited, One Unlimited for iPhone, Get More Unlimited, Do More Unlimited or Play More Unlimited (if you got the plan before 8/20/20)
- Verizon Plan Unlimited, Go Unlimited, Beyond Unlimited, Above Unlimited
- Video: How to get Disney+ using My Verizon
- Step by step instructions: Add Disney+ - My Verizon app
- Step by step instructions: Add Disney+ - My Verizon website
- Open the Disney+ app on your device.
- Tap the Profile icon (bottom right-hand corner).
- Tap Account.
- Under Subscription you'll see Verizon subscription.
- If your existing Disney+ Premium (No Ads) subscription is through Verizon - You can only have 1 Disney+ subscription for each Verizon account (each account has its own bill).
- If your existing Disney+ Premium (No Ads) subscription was purchased through Disney, that subscription is paused while the Verizon Disney+ Premium (No Ads) is in use. The subscription resumes when the promotional period is over.
Note: You must sign up for the Verizon Disney+ Premium (No Ads) with the same email you used to buy the existing subscription for the existing subscription to be paused. - If your existing Disney+ Premium (No Ads) subscription was purchased through other third parties – This promotional offer won’t automatically replace that subscription. After you enroll and set up your account, you’ll get an email with information about how to manage your existing subscription. You’ll still be billed for the existing subscription until you follow the email instructions.
Who's eligible to get the Disney+ 6 months on us promotional subscription?
You can enroll in our 6-month Disney+ Premium (No Ads) promotional subscription if you both:
Note:
Which Unlimited plans are eligible for the Disney+ 6 months on us subscription offer?
Plans that are eligible for the Disney+ 6-month on us offer are no longer available to add to your account. If you have any of these previously-available plans, you’re eligible for the Disney+ Premium (No Ads) 6-month subscription offer:
Note: If you have 5G Get More or 5G Play More, you're eligible to get the Disney Bundle included on your account for no extra charge.
How do I sign up for the Disney+ 6 months on us promotion using My Verizon?
If you have an eligible plan and are the Account Owner or an Account Manager, you can sign up for 6 months on us of Disney+ Premium (No Ads) in My Verizon.
For detailed sign up information, view our:
How can I check to make sure I'm signed up for Disney+ 6 months on us promotional subscription with Verizon?
Here's how to verify that your Disney+ account is active:
I already have Disney+. Can I still take advantage of this promotion?
Here's how to get the Disney+ promotion if you already have Disney+:
Can I get more than 1 Disney+ 6 months on us offer on my Verizon account?
No. Verizon mobile accounts that have already redeemed a Verizon Disney+ Premium (No Ads) 6 months on us promotion aren't eligible to get another of the same promotion for that mobile account.
Managing your subscription
- Any pre-existing subscription you had through Disney that was paused during the Disney+ offer will resume when you cancel your qualifying plan or service.
- If you're in New Mexico and switch to a non-qualifying plan, the Disney+ Premium (No Ads) subscription automatically cancels.
- You won't have any Disney+ Premium (No Ads) service interruption.
- You'll see a $13.99 charge on your monthly Verizon bill.
- Cancel your paid Disney+ Premium (No Ads) subscription any time on the Manage Disney+ page in My Verizon.
- Change to a plan that includes the Disney Bundle (a $18.99/month value). The Disney Bundle is included for no extra charge when you have at least 1 Get More Unlimited or Play More Unlimited wireless phone plan. Learn more with our Disney+, Hulu, ESPN+ promotional subscription FAQs.
- Or you can change to Disney+ Basic (WIth Ads) for $7.99/month.
What happens at the end of the Disney+ Premium (No Ads) promotion?
After your Disney+ Premium (No Ads) promotional subscription ends, the subscription automatically changes to a paid subscription.
The subscription charge is $13.99/month.
You can cancel Disney+ Premium (No Ads) at any time. Or you can change to Disney+ Basic (With Ads) for $7.99/month.
Note: If you're in New Mexico your Disney+ promotion ends automatically after the promotional period.
How do I cancel my Disney+ Premium (No Ads) subscription if I need to?
You can cancel Disney+ Premium (No Ads) anytime on the Manage Disney+ page in My Verizon. Just follow the prompts.
For step by step instructions, view:
Note: This is a one time per account offer only. When you cancel it can't be added again.
What happens if I get the Disney+ Premium (No Ads) promotion and I cancel my Unlimited plan?
If you cancel your qualifying Verizon service(s), going forward, you'll no longer get the Disney+ Premium (No Ads) offer.
Exception: If you're an annual or multi-year Disney+ Premium (No Ads) subscriber, your existing subscription that was paused during the Disney+ Premium (No Ads) offer will resume when you cancel your qualifying plan or service.
What happens if I change my Verizon plan to a plan that's not eligible for the 6-month promotional subscription?
Here's what happens if your line has the Disney+ 6 months on us offer and you change to a plan that doesn't qualify for the offer.
The Disney+ Premium (No Ads) subscription fee automatically applies. You'll see a $13.99 charge under Services on your bill when you switch your plan.
Exceptions:
Learn what happens to your Disney+ 6 months on us subscription when you change to Unlimited Plus or Unlimited Welcome and choose the $10/month Disney Bundle perk.
What happens to my Disney+ 6-month on us subscription if I change my plan and get the Disney Bundle perk?
When you change your line to Unlimited Plus or Unlimited Welcome, then enroll in the $10/month Disney Bundle perk, your 6-month on us promotional subscription cancels automatically.
What happens to my Disney+ 6 month on us subscription if I cancel Verizon service altogether?
If you cancel your Verizon service, your Disney+ Premium (No Ads) subscription is canceled. (Exception: If you're an annual or multi-year Disney+ Premium (No Ads) subscriber, your existing subscription that was paused during the Disney+ offer will resume when you cancel your Verizon service.)
What happens to my Disney+ Premium (No Ads) subscription if I need to suspend my Verizon service?
If you suspend your service your Disney+ Premium (No Ads) promotion will resume when your service is restored.
My Disney+ Premium (No Ads) promotional subscription ended, what do I need to know?
When your Verizon Disney+ Premium (No Ads) promotion period ends, your subscription becomes a paid monthly subscription. The subscription charge is $13.99/month.
Note:
If you don't want to keep the paid subscription, you can either:
I changed to a plan that includes the Disney Bundle. What happens if there’s a gap between when my Disney+ Premium (No Ads) promotional subscription ends and the Disney Bundle subscription starts?
If you changed to a plan that includes the Disney Bundle, but you set the change to happen on a date that's after your Disney+ Premium (No Ads) promotional period ended, you'll have a $13.99 Disney+ charge on the first bill you get after the plan change. However, the bill after that will have a prorated credit for the subscription.
Example: You had the Disney+ Premium (No Ads) promotion and changed to a plan that includes The Disney Bundle. You set the plan change to happen on December 15. However, your Disney+ promotional subscription ended December 1. Your next bill has a $13.99 charge for Disney+ (1 month paid subscription). Then, since you only used the paid subscription for 2 weeks, your following bill has a credit for the cost of half a month's subscription.
Using Disney+ Premium (No Ads)
- Mobile devices - Downloading the Disney+ app.
- Desktop computers - Logging into your Disney+ account on a web browser.
- My Verizon app: From the top menu, choose Account, then Services. Scroll to Disney+ Premium (No Ads) then tap Manage. Your reference number is under "Important Information."
- My Verizon website: From the top menu, choose Plan, then Services & Perks. Choose Manage Your Products then Disney+ Premium (No Ads) to see your reference number.
What devices is Disney+ Premium (No Ads) available on?
You can access Disney+ Premium (No Ads) movies and TV series on devices including personal computers, mobile phones and tablets and connected TV devices.
Visit the Disney+ website for more information about Disney+ Premium (No Ads).
How do I access Disney+ Premium (No Ads) streaming content?
You need to sign up for the Disney+ Premium (No Ads) promotion and activate your Disney+ account before you can access Disney+. When your account is set up, you can access streaming content by:
How many family members can stream at one time with Disney+ Premium (No Ads)?
Right now, 10 unique compatible devices can be used per subscription. Each subscription can have up to 4 devices streaming at the same time.
Visit the Disney+ website for more information about the streaming service.
Who can I contact if I have questions about my Disney+ Premium (No Ads) service?
Contact us for questions about eligibility or redeeming the Disney+ Premium (No Ads) promotion.
Contact Disney customer care for questions about Disney+ Premium (No Ads) service. Visit disneyplus.com or call 888-905-7888.
Note: When you contact Disney, it helps to give the reference number that identifies your Verizon promotional subscription. Find your reference number in:
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