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HP Envy X2 - Support Overview

Find device-specific support and online tools for your HP Envy X2.
Popular topics
Learn how to transfer contacts and media.

HP Envy X2 User Guide (PDF)
This user guide can help you get the most out of your device.

Troubleshoot Envy X2
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

HP Envy X2 - Activate / Set Up Device

Here's help to set up your HP Envy X2.

HP Envy X2 User Guide (PDF)

This User Guide can help you get the most out of your tablet. Learn about set up, feature use and advanced functions.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Self Activation - Monthly Mobile Broadband

Here's how to activate monthly mobile broadband service.

Self Activation - Prepaid Mobile Broadband

Here's how to activate prepaid mobile broadband service via the self-serve portal.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Windows 10 - Edit / Remove a User Account

Here's how to modify or delete a user account on your Windows 10 device.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

HP Envy X2 - Transfer Data via USB

Here's how your USB plugs into your computer.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Check Verizon Coverage in the US

Here's how to to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

HP Envy X2 - View Battery Info

Here's info on the battery specs (e.g., Usage Time, etc.) for your HP Envy X2.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Bluetooth

Add a Bluetooth® COM Port (Incoming) - Windows®

Here's how to add an incoming Bluetooth COM port for Windows.

Calling & Dialing

Disable Wait for Dial Tone - Windows®

Here's how to disable the Wait for Dial Tone feature for a phone or modem via your Windows computer.

Computer/PC Connectivity

Testing Network Connectivity via Timeless Ping - Windows®

Here's how to use a timeless ping to test connectivity on your Windows computer.

Testing Network Connectivity via Timeless Ping with Output - Windows®

Here's how to perform a timeless ping with output using your Windows computer.

Testing Network Connectivity via Traceroute - Windows®

Here's how to use your Windows computer to run the traceroute utility to determine the route which data takes between two points.

Data

Purchase Data Session (Prepaid) - Mobile Broadband Portal

Here's how to purchase a prepaid data session using the Mobile Broadband Portal.

View Connected Device Data Usage - Windows 10

If you want to view the data used by devices connected to a PC running Windows 10, view this info.

Email/Gmail

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Internet & Web Browser

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Keyboard

HP Envy X2 - Keyboard Settings

Here's how to use the keyboard cover on your HP Envy X2.

Lock, Unlock, Password & Security

HP Envy X2 - Device Lock

Here's how to lock and unlock your screen on your HP Envy X2.

Memory/Storage

Insert or Remove SD / Memory Card - HP Envy X2

Here's how to insert or remove an SD / memory card for your HP Envy X2.

S Pen

Configure Pen™ Settings - HP Envy

Here's how to configure your Pen settings (e.g., Show visual effects, Show cursor, etc.) on your HP Envy.

SIM Card

HP Envy X2 - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your HP Envy X2.

Social Networking

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

HP Envy X2 - Volume Controls

Here's how to adjust the speaker volume for your HP Envy X2.

Tips, Tricks & Shortcuts

HP Envy X2 - Capture a Screenshot

Here's how to take a screenshot on your HP Envy X2.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Wi-Fi & Network

Delete and Recreate Manual Dial-Up Networking (DUN) Connections - Windows® 10

Here's how to delete and recreate manual dial-up networking connections on Windows 10.

Set Up Wi-Fi Connection - Windows®

Here's how to set up an available Wi-Fi network on your Windows computer.

Set Up Wi-Fi Connection - Windows® 7

Here's how to set up an available Wi-Fi network on Windows 7.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55