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HP Envy X2 - Support Overview
HP Envy X2 - Support Overview
Find device-specific support and online tools for your HP Envy X2.
Filter all topics below.
- Apps & Widgets
- How to Use
Activation, Setup & User Guides
Back Up & Transfer Content
Battery & Power
Device ID & Info
Internet & Web Browser
Lock, Unlock, Password & Security
Sounds, Volume & Audio
Text & Multimedia Messaging
Tips, Tricks & Shortcuts
Wi-Fi & Network
Activate New Device - Existing Verizon Customer
Here's how to activate a new device on the Verizon network if you already have an active account.
HP Envy X2 - Activate / Set Up Device
Here's help to set up your HP Envy X2.
HP Envy X2 User Guide (PDF)
This User Guide can help you get the most out of your tablet. Learn about set up, feature use and advanced functions.
How to use Verizon Cloud
Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Self Activation - Monthly Mobile Broadband
Here's how to activate monthly mobile broadband service.
Validate Emergency Address (E911)
Here's info on validating your Emergency Address (E911).
Windows 10 - Edit / Remove a User Account
Here's how to modify or delete a user account on your Windows 10.
Content Transfer Center
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
HP Envy X2 - Transfer Data via USB
Here's how your USB plugs into your computer.
Transfer Content with Samsung Smart Switch Mobile App
Here's how to transfer your data from your old device to your current Samsung phone.
How to Check Verizon Coverage in the US
Here's how to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.
How to Clean / Disinfect Your Device
Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.
HP Envy X2 - View Battery Info
Here's info on the battery specs (e.g., Usage Time, etc.) for your HP Envy X2.
Power & Charging Issues - Non-Removable Battery Devices
If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Add a Bluetooth COM Port (Incoming) - Windows
Here's how to add an incoming Bluetooth COM port for Windows.
Resolve Windows Device Manager Conflicts
Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.
Testing Network Connectivity via Traceroute - Windows
Here's how to use your Windows computer to run the traceroute utility to determine the route which data takes between two points.
Purchase Data Session (Prepaid) - Mobile Broadband Portal
Here's how to purchase a prepaid data session using the Mobile Broadband Portal.
View Connected Device Data Usage - Windows 10
If you want to view the data used by devices connected to a PC running Windows 10, view this info.
Check for Physical Damage
Here's how to help determine if your device has damage.
Standard Email Messaging Ports
Here's info on standard email messaging ports, which can help with configuration of advanced email settings.
Video: Troubleshooting Personal and Corporate Email(length: 3:24)
Learn to fix your personal and corporate email with just a few simple steps.
Disable Work Offline - Internet Browser
Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
How to Check Your Internet Connection Speed
Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.
HP Envy X2 - Keyboard Settings
Here's how to use the keyboard cover on your HP Envy X2.
Device Locking FAQs
To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.
HP Envy X2 - Device Lock
Here's how to lock and unlock your screen on your HP Envy X2.
Insert or Remove SD / Memory Card - HP Envy X2
Here's how to insert or remove an SD / memory card for your HP Envy X2.
Configure Pen Settings - HP Envy
Here's how to configure your Pen settings (e.g., Show visual effects, Show cursor, etc.) on your HP Envy.
HP Envy X2 - Insert / Remove SIM Card
Here's how to properly insert or remove a SIM card for your HP Envy X2.
Manage Facebook Privacy
If you want to change your Facebook privacy or security, here's how to access those options.
HP Envy X2 - Volume Controls
Here's how to adjust the speaker volume for your HP Envy X2.
Cancel Text Messaging Subscriptions
Here's how to cancel text messaging subscriptions from your phone.
HP Envy X2 - Capture a Screenshot
Here's how to take a screenshot on your HP Envy X2.
Set Up Wi-Fi Connection - Windows
Here's how to set up an available Wi-Fi network on your Windows computer.
Video: Troubleshooting a Wi-Fi Connection(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
24/7 automated phone system: call *611 from your mobile
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