Apple iPhone 12 Pro Certified Pre-Owned (Refurbished) Smartphone: Features, Price & Colors

Warranty . Dec 4, 2025

What is the warranty on certified pre owned

Answer from Verizon Customer Support3 months

Verizon's certified pre-owned phones come with a standard 90-day limited warranty that covers manufacturing defects. For more information, please review the following link: https://www.verizon.com/certified-pre-owned/faq/ -Red

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Elizabeth Wenneker . Aug 20, 2025

Does this phone come unlocked?

Answer from Verizon Customer Support7 months

Certified Pre-Owned devices are unlocked devices.

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Sunny . Feb 10, 2025

Is this phone unlocked?

Answer from Verizon Customer Support1 year

Check out Device Unlocking Policies here: https://www.verizon.com/support/device-unlocking-policy/

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Tracy Phillips . Feb 9, 2025

If I pay full price for the phone am I only allowed to use Verizon services or is unlocked

Julie R . Dec 2, 2024

Do you put in new batteries for the certified pre owned phones?

Answer from Verizon Customer Support1 year

The iPhone 12 Pro does not have a removable battery. https://www.verizon.com/smartphones/apple-iphone-12-pro-certified-pre-owned/ -Natasha

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lexi . Sep 14, 2024

if i ordered a phone on a Friday at 2pm when would i get my package?

Answer from Verizon Customer Support1 year

For additional assistance, contact our Customer Service directly here: https://www.verizon.com/support/contact-us/ ~Freddy

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Tammy . Aug 15, 2024

What color is available how do I order it

Answer from Verizon Customer Support1 year

The available color will depend on the type of device condition you choose for the Certified Pre-Owned Devices. You can get started here, and select the device condition, followed by the available colors next: https://www.verizon.com/smartphones/apple-iphone-12-pro-certified-pre-owned/

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Greg . Jun 6, 2024

Does it come with new battery ?

Answer from Verizon Customer Support1 year

Check the health of the battery For iPhone 6 and later, iOS 11.3 and later shows battery health and recommends if you need to replace the battery. You can find these in Settings > Battery > Battery Health (with iOS 16.1 or later, find these in Settings > Battery > Battery Health & Charging). You can see if the performance management feature, which dynamically manages maximum performance to prevent unexpected shutdowns, is on (this information is available only for batteries replaced using genuine Apple parts and processes). You can view the battery's maximum capacity and if there are any important battery messages, including whether the battery's health is degraded. Battery health information isn't available for unknown or nongenuine batteries. -Joe

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Debbie . May 17, 2024

How much is a new line for Apple phone

Answer from Verizon Customer Support1 year

The price of your phone line will vary depending on the plan you pick. Here's a link with our plan details: https://www.verizon.com/plans/unlimited/ In addition to that, you'll also need to factor in the price of the phone which will vary depending on model and storage. ~Jesse

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Christopher . Mar 17, 2024

What is the latest iOS available for this phone?

Answer from Verizon Customer Support2 years

This device is still eligible for iOS updates and is able to update to latest version. ~Peter

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Apple iPhone 12 Pro (Certified Pre-Owned)

New or existing customer

Apple iPhone 12 Pro (Certified Pre-Owned)

New or existing customer

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