Verizon Business Preferred

Move to the front of the line with a turnkey premium service package that offers tech and maintenance support for your business internet and voice systems.

Existing customers
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New customers
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  • Tech help when you need it

  • Business Preferred covers installation and configuration support for equipment and devices, device checkups, inside wire repair and maintenance, and expedited call priority. It requires a Verizon internet connection.

This product is best for:

  • User settings

     

    Professional services businesses that need help keeping their business IT networks running

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    Companies that operate on slim margins and need help keeping costs down

  • Tools

     

    Firms without the in-house resources to handle maintenance or troubleshooting

  • What’s included with Business Preferred?

  • Verizon Service Protection Plan

    Protect your connections with a plan that covers phone jacks and inside wiring repair and maintenance.

    Get started
  • Tech Support Pro

    Get U.S.-based, 24/7 agents to help you with devices, business IT  network needs  and more.

     

     

     

     

    View details
  • Express Support

    Our call center will recognize your phone number and connect you to one of our experts with little or no hold time.

     

     

     

     

  • How we help keep your business running

 

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    Expertise

    24/7 phone-based experts offer tech support, inside wire maintenance and repair.

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    Prioritization

    Our toll-free number system recognizes and prioritizes your call.

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    Affordability

    A small monthly charge gets you the priority  tech support services  you need.

Product features

One bundle with premium support services

    • Bundle and save

       

      Get $5 off for 12 months when you commit to a two-year plan with the purchase of a phone and internet bundled together.

       

       

       

      Learn more
Frequently asked questions +

Where are the specialists located?

Help-desk specialists for Tech Support Pro are located within the United States and are available 24/7.

 

Is this coverage effective immediately?

Yes. As soon as you’ve accepted the Verizon Terms of Service, your coverage begins.

 

Do I have to be a Verizon customer to purchase Business Preferred?

Yes. You must subscribe to a Verizon internet connection.

 

Is there a limit to how many times I can call?

No. You can call Verizon as many times as you want to obtain the help you need to run your business.

 

Does this service cover Macs?

Yes. We support multiple device types, including Mac® and Windows® PCs (laptops and desktops). In addition to Windows operating systems (Windows 8 and 10), we also support Mac OS X® 10.4 and higher.

For support, visit https://www.verizon.com/business/support/index/.