Verizon Business Preferred
Move to the front of the line with a turnkey premium service package that offers tech and maintenance support for your business internet and voice systems.
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1.888.586.5445
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This product is best for:
Professional services businesses that need help keeping their business IT networks running
Companies that operate on slim margins and need help keeping costs down
Firms without the in-house resources to handle maintenance or troubleshooting
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What’s included with Business Preferred?
Verizon Service Protection Plan
Protect your connections with a plan that covers phone jacks and inside wiring repair and maintenance.
Get startedTech Support Pro
Get U.S.-based, 24/7 agents to help you with devices, business IT network needs and more.
Express Support
Our call center will recognize your phone number and connect you to one of our experts with little or no hold time.
Product features
One bundle with premium support services
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Anytime availability
24/7 agents to help with installing, configuring, using and troubleshooting
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Priority call routing
Technology that prioritizes your calls for tech support
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Inside-the-wall coverage
Service that takes care of your Verizon internet and voice lines, jacks, inside wiring and more
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Device tune-ups
Five tune-ups per year to keep your machines performing efficiently
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Hardware replacement
Replacement for defective Verizon-installed, splitters, amplifiers and filters
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Multiconnection coverage
Service for up to 30 Verizon voice and broadband connections under one billed telephone number
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Bundle and save
Get $5 off for 12 months when you commit to a two-year plan with the purchase of a phone and internet bundled together.
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Where are the specialists located?
Help-desk specialists for Tech Support Pro are located within the United States and are available 24/7.
Is this coverage effective immediately?
Yes. As soon as you’ve accepted the Verizon Terms of Service, your coverage begins.
Do I have to be a Verizon customer to purchase Business Preferred?
Yes. You must subscribe to a Verizon internet connection.
Is there a limit to how many times I can call?
No. You can call Verizon as many times as you want to obtain the help you need to run your business.
Does this service cover Macs?
Yes. We support multiple device types, including Mac® and Windows® PCs (laptops and desktops). In addition to Windows operating systems (Windows 8 and 10), we also support Mac OS X® 10.4 and higher.
For support, visit https://www.verizon.com/business/support/index/.
More ways to protect your business
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Total Mobile Protection
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Business Internet Secure
Learn moreHelp protect against cyberattacks.
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Mobile Device Management
Learn moreSimplify how you manage your devices and help protect sensitive data.
Let's get started.
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Existing customers, sign in to your business account or explore other support options.