While rugged phones and devices are critical, reliable network services and coverage are equally important. After all, there's no point in having a state-of-the-art device if the network is congested or otherwise inaccessible when first responders try to use it. To that end, you need a network provider you can trust—one with a long track record of delivering robust, reliable services you can stake a life on.
The responder technology wish list for first responders typically includes:
- Low-cost, standards-based ways to communicate with an extended group of first responders. In practice, this means services based on 3GPP mission-critical push-to-talk (MCPTT) standards, to augment existing Land Mobile Radio (LMR) networks which could enhance areas with scarce radio spectrum
- PTT support, which goes beyond traditional voice and include video streaming and text to help increase situational awareness
- Real interoperability, so that first responders can communicate with whomever—and whenever—they choose, regardless of platform, network or device
- Wireless preemption to ensure first responders can get uninterrupted network access during emergency situations, even during peak demand
- Wireless private network options, to deliver a more secure, controllable way to connect and communicate