Improving CX

Learn about ways CX impacts your Brand.


White Paper

How Connected Experiences Improve Constituent Services

Verizon enhances state and local government operations through smart technology, secure networks, and digital transformation, improving constituent services and operational efficiency.

May 07, 2025

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Flyer

Verizon Field Managed Tablet Plus Flyer

Improve your business with a locked down tablet, Jobber’s award winning home service software and the unlimited business plan.

Apr 22, 2025

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Analyst Report

2025 Connected Retail Experience Study: Mobility is Driving Associate Productivity

Verizon and Cisco have partnered on this multi-year research study to understand the store's digital transformation.

Apr 01, 2025

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Article

Is AI the Future of Personalized Healthcare?

Patients are turning to personalized healthcare through concierge medicine. Discover how chatbots and data analytics can help doctors personalize care.

Oct 15, 2025

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Article

How Virtual Hold Technology Helps Customer Satisfaction

Virtual hold technology can improve customer satisfaction and reduce wait times by flexing agent availability to match call demand.

Oct 10, 2025

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Article

How to Improve Customer Experience

Organizations looking to learn how to improve customer experience may experiment with KPIs and scalable systems. Here's five excellent ways to revamp CX.

Oct 04, 2025

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Article

Big Data and Customer Experience: Balancing Value & Security

Customer data and customer experience are closely intertwined. Learn why managing that data responsibly and securely has never been more important.

Sep 24, 2025

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Article

Augmented Reality in Design: Helping to Unlock the Features Consumers Prefer

Augmented reality in design enables dynamic, delightful customer experiences that shrink sales cycles and increase revenues.

Sep 18, 2025

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Article

IoT Sensor Technology and 5G: Transforming Live Event Venues

Learn how IoT sensor technology and 5G help optimize live events, enhance safety, and boost revenue with crowd insights and operational efficiencies.

Feb 21, 2025

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Article

The Smart Stadium Of The Future

Understand how live entertainment venues must compete for attention, time and revenue not only from other in-person events, but also digital and virtual at-home entertainment.

Oct 25, 2024

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Article

Contact Center AI: How To Improve Customer Experience

Discover how contact center AI solutions can help transform your organization and deliver a better customer experience across voice and digital channels.

Oct 22, 2024

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Infographic

5 Ways to Boost the Stadium Fan Experience

Learn more about the importance of connectivity to the smart stadium of the future.

Oct 15, 2024

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White Paper

Modernized Managed Network: ISG Briefing Whitepaper

Learn how Verizon Business made a strategic move by partnering with HCLTech's software engineering innovation experts to transform and modernize its Managed Service Platform.

Mar 18, 2024

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