How to find your Verizon User ID

If you forgot your Verizon My Business user ID, you can quickly recover it by following the steps outlined on this page.

What is my Verizon User ID?

Your Verizon User ID is your username that is needed to log in to your online account. Once logged in, you can view and edit your Verizon My Business Wireless profile settings and preferences.

How do I find my Verizon User ID?

Visit the Forgot User ID page for Verizon My Business Wireless accounts.
Enter your business email address, the captcha and click Continue.
If the information you provided is associated with multiple accounts, you’ll be asked for additional information to verify your identity. Provide those details to continue to the next step.
Use two-factor authentication with 1 of the verification delivery methods on your account (text, email, or call).
After you’re verified, your User ID will be shown on a green success banner at the top of the page.

If you’re still having trouble retrieving your user ID, contact your company administrator to have them look it up for you on the Company Users page. If your account has been locked due to a suspected security issue, call our Fraud team at 888-483-7200 for help unlocking your account.

Can I change my Verizon User ID?

Yes, User ID can be changed but only the Primary Contact role can. All other roles cannot.

How do I reset my Verizon password?

If you need to reset your password for My Business, visit the password recovery page.

Where do I find my Verizon account number?

Your Verizon My Business Wireless account number will be displayed on your dashboard when you log in to your account. Additionally, your account number can be found on your bills.

Existing customer?

Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more.

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Manage equipment

Manage Router

Customer Learning Portal

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