FAQs

What if I'm interrupted while registering for My Business Wireless?

No problem. Click the link in your welcome email to pick up right where you left off.

I deleted my welcome email from My Business Wireless. How can I get another copy?

Wireless users can request another welcome email by visiting the Verizon account registration page and clicking the Resend My Business Welcome Email link. Also, make sure your spam/junk filters are set to allow emails from notifications@verizonwireless.com.

What if I forget my password?

If you forget your password and need to reset it, visit out Password management support page for directions.

How do I add a one-time password (OTP) delivery option?

You can find directions for adding OTP delivery options on our Password management support page.

How soon will I see a wireless number I've changed or added in My Business Wireless?

Wireless number updates or additions usually appear within 24 to 48 hours.

Will my user roles change if I combine my Verizon Enterprise Center and My Business Wireless profiles?

No. Your user roles will remain the same.

Existing customer?

Sign in to your Verizon business portal to view and pay your bill, order products and services, manage your router, access security settings and more.

Manage account

Manage equipment

Manage Router

Customer Learning Portal

Open portal