While every company is unique, many primary contacts recommend using service groups to: 

• Group all of your business’s critical functions so you can easily ensure they’re operating properly 

• Group all of your service IDs in a specific region - i.e. all of your sites in the Northeast 

• Group all of your service IDs for a specific function - i.e. all of your security services 

• Use a service group to easily filter your inventory. From your inventory, select “View by Service Group” on the left hand side and then select a service group to quickly access all of the associate service IDs 

• Use a service group to give a user access to only certain service IDs under a billing account. While one billing account may have dozens of service IDs associated with it, some users won’t need to access every service ID. You can create a service group with only certain service IDs under a billing account, or some from one account and some from another, and then assign it to a user to customize their permissions 

Go to service groups

1. Log in to Verizon Enterprise Center

2. Click your name in the top right of the screen and select Service Groups

3. Click Create Service Group

Enter your information

4. Select a Customer Legal Entity from the drop-down list if you have more than one

5. Select Critical Business Process or Business Site

6. Enter the rest of your information and click Continue

Select your service IDs

7. Choose which service IDs you want to add to the service group. Add them by:

• Selecting service IDs from the list
• Entering service IDs manually
• Uploading a spreadsheet of service IDs in bulk

8. Click > to add service IDs to the inventory

8. Once you’ve added all of the service IDs you’d like, click Continue

9. Click Ok to create the service group

You can assign or unassign users to any of the service groups you’ve created. Your users can view the service groups they have access to by clicking Manage Account > View Inventory > View by Service Group.

Go to service groups

1. Log in to Verizon Enterprise Center

2. Click your name in the top right of the screen and select Service Groups

Select a service group

3. Click the circle to the left of the service group you want to assign or unassign

4. Click Assign Users or Unassign Users from the Actions drop-down list

5. Select the users you’d like to update and confirm your changes