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Computer Support

Helpful information about using your computer or PC with your Verizon Wireless devices and services.

Filter all topics below.


General

Here's how to delete temporary Internet files and cookies in Internet Explorer.
Here's some info to help you install QuickTime on your MAC or PC.
Here's how to download and install iTunes using a Windows-based computer.
Here's how to change email account settings using Windows Mail.
Here's how to import your contacts into Microsoft Outlook using a CSV file.
Here's how to restart / reboot your Windows computer.
This shows how to check the connection between your Windows computer/PC and internet-capable device.

Windows 10

Here's how to open Device Manager in Windows 10.
Here's how to connect your Windows 10 device to a Wi-Fi network.
Here's how to turn Wi-Fi for your Windows 10 on or off.
Here's how to remove a saved Wi-Fi connection from your Windows 10 device.

Windows 11

Here's how to add files on your Windows 11 device via OneDrive.
Here's how to add a Microsoft account using Windows 11.
Here's how to set up a personal / corporate email account on your Windows 11 device.
Here's how to add a user profile so multiple people can use your Windows 11 device.
Here's how to connect your Windows 11 device to a Wi-Fi network.
Here's how to check settings if you can't connect to the internet or send / receive messages on your Windows 11 device.
Here's how to change the Mobile Hotspot password on your Windows 11 device.
Here's how to change the Edge browser start / home page on your Windows 11 device.
Here's how to view free up space if your Windows 11 device runs slow or crashes and/or apps freeze when running them.
Here's how to create a Microsoft account for your Windows 11 device.
Here's how to connect to or disconnect from your cellular network when Wi-Fi is not available on your Windows 11 device.
Here's how to delete a Bluetooth connection from your Windows 11 device.
Here's how to remove a saved Wi-Fi network from your Windows 11 device.
Here's how to install apps on your Windows 11 device.
Here's how to modify or delete a user account on your Windows 11 device.
Here's how to configure the APNs your Windows 11 device can use.
Here's how to enable, disable or modify the PIN associated with the SIM card for your Windows 11 device.
Here's how to remove a saved Wi-Fi connection from your Windows 11 device.
Here how to restore, refresh or reset your Windows 11 device.
Here's how to update apps on your Windows 11 device.
Here's how to check for or to install software updates on your Windows 11 device.
Here's how to open or close apps on your Windows 11 device.
Here's how to configure Mobile / Wi-Fi Hotspot settings (e.g., password, network name, etc.) for your Windows 11 device.
Here's how to complete a manual (advanced) corporate email setup for your Windows 11 device.
Here's how to add a Wi-Fi network to your Windows 11 device if the one you want doesn't display
Here's how to add, delete or open favorites using Microsoft Edge on Windows 11.
Here's how to launch the Microsoft Edge browser on your Windows 11 device.
Here's how to pin and unpin apps from the Start menu on your Windows 11 device.
Here's how to delete a personal / corporate email account from your Windows 11 device.
If your Windows 11 device shows the incorrect date and/or time, here's how to correct it.
Here's how to set up Cortana for your Windows 11 device.
Here's how to limit the data used by your device connected to a PC running Windows 11.
Here's how to sign in to your Windows 11 device without a Microsoft account.
Here's how to sign in or out of your account on your Windows 10 device.
To turn Verizon network services on/off or if they aren't functioning on your Windows 11 device, view this info.
Here's how to turn off automatic backup for OneDrive on your Windows 11 device.
Here's how to turn Bluetooth for your Windows device on or off and make it visible to other devices for pairing.
Here's how to turn cellular data for your Windows 11 device on or off.
Here's how to turn the GPS location for your Windows 11 device on or off.
Here's how to turn Mobile Hotspot for your Windows 11 device on or off.
Here's how to check the display on your Windows 11 device if it doesn't flip or rotate.
Here's how to turn Wi-Fi for your Windows 11 device on or off.
Here's how to turn wireless connections (e.g., Cellular, Wi-Fi, Bluetooth, etc.) to your Windows 11 device.
If your SIM PIN for your Windows 11 device is blocked, here's how to unblock it.
Here's how to remove or delete apps if your Windows 11 device is unresponsive, freezes or an app won't open.
If you want to view the data used by devices connected to a PC running Windows 11, view this info.
Here's how to view the device ID (IMEI) associated with your Windows 11 device.
Here's how to view email messages on your Windows 11 device.
Here's how to view the MAC (Wi-Fi) address associated with your Windows 11 device.
Here's how to view the phone number associated with your Windows 11 device.
Here's how to view the number for the SIM card associated with your Windows 11 device.
Here's how to view the signal strength for your Windows 11 device.
Here's how to view the software version your Windows OS device is running.
Here's how to view, open or close recently used apps on your Windows 11 device.