The "hype" around 5G is much more than that—especially when it comes to what it could mean for the workforce. An alignment of factors, including industry-specific pressures and the global pandemic, means major change for the workforce could be around the corner. It also means this change could be more pervasive than many leaders expect.
It's important to understand the 5G workforce isn't just another upgrade to technology. Unlike earlier generations of mobile tech, the shift to 5G could change the dynamics of workplace communication and even the nature of work itself. 5G could also help improve the performance of unified communication and collaboration (UCC) tools, especially if AR/VR applications are used and could help computing across public networks. This could open up new applications of the Internet of Things, automation, artificial intelligence (AI), machine-to-machine communications, augmented reality (AR) and virtual reality (VR) in a way that will redefine work.
And this is the challenge leaders in the workforce face—the broad potential for the 5G workforce means that, more than ever, those leaders will need to learn about preparing for 5G, their specific 5G use cases and how they relate to opportunities in their organizations and industries.