Samsung Galaxy S24 Ultra: Colors, Price, Reviews

Horrible

Russ4680 . 11 days ago

It is so slow. When I first got mine it was great, but now it constantly lags and programs just crash. Bluetooth won't stay connected and the device gets really hot. I usually go through all of my battery by the time I get home from work, and I just listen to music. I can't wait until this is paid off so I can get a better phone.

Samsung - 11 days ago

Hi there Russ4680, thanks for taking the time to review your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Also check out, "Bluetooth device won't stay connected to Galaxy phone or tablet," "Keep your Galaxy device at its normal operating temperature," and "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device. Some other great resources to review in regard to battery life are: "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Let us know if you would like any further assistance after reviewing the plethora of resources shared by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

Warranty issues

John1234 . 18 days ago

Samsung warranty department and procedures need updated. If there is a warranty issue with phone they need to make good on it.

Samsung - 17 days ago

Hi there John1234, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra. We understand how important your phone is to you every day, and needing the full functionality. Without knowing the details of your experience we have resources available to you including the full warranty information for reference. Our team of experts is also available to answer your questions about warranty at any time. We appreciate you being a Samsung customer. -Elizabeth Samsung

Very slow and buggy

Biped rope . 1 month ago

I've had galaxies for quite some time I typically do not upgrade until I break one. This is by far the worst Galaxy I've ever owned. Since day one the touch screen has never function properly always picking another widget other than the one I've pressed no matter how many times I have adjusted the screen it doesn't matter even with or without a screen protector. My messages randomly stopped working for no reason I sat at the store for a couple hours one day trying to sort the issue eventually I ended up having to switch to another platform just to cure the problem. I've noticed as of lately the battery tends to drain quickly one day and then the next day it lasts like it usually does. Speaker clarity is subpar if I'm not talking directly into the phone it will not pick up my voice I tend to use speaker quite a bit while working and it's impossible almost for people to hear me. When using the pen and functions correctly however the way it is laid out if I want to draw on a picture it screenshots the screenshot it does not let me write on just the photo itself I use this function quite a bit when drawing maps to areas that there are no coordinates. Long story short it is nowhere near worth the money and of all the galaxies that I've owned at least seven by now this has been the worst as far as functionality and usability and reliability. Yeah I forgot to mention that it crashes quite often and I have to restart. I do not play games I do not download thousands of apps this phone is strictly business.

Samsung - 1 month ago

Hey Biped rope, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. We have a range of resources to help you address the frustrations you mention experiencing at your convenience. For your messages we have an article titled "Messages on Samsung phone are slow, do not send, or cannot be received". For the battery of your device we have a few options titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". For the speaker and microphone of your device titled "Speaker not working on Samsung phone" and "Microphone issues with Galaxy phone or tablet". We lastly have the full device manual and our team of experts available to offer assistance with your display and screenshots you mention. We appreciate you being a Samsung customer. -Elizabeth Samsung

NEW UPDATE IS TERRIBLE

Ceej . 1 month ago

I once loved my Sansung, and I wiuld usually choose Samsung over ios, but I am appalled at the forceful updates. It did not let ME choose as the consumer on how I want my phone to function. It was not optional to update my system, and I absolutely HATE it. My Samsung s24 ultra was functioning perfectly fine prior to the update that forcefully installed on May 2, 2025. It changed the look of everything on my phone, and the functionality, and as a consumer, I am extremely unhappy. Terrible choice to make functionality so much like an ios device, which I specifically choose to not purchase. There should be options for the look and function of the phone to be like the previous version. Please allow us customers to change things back. I hate the battery percentage look, I hate my clock on my home screen, I hate the change in the drop down menu, I hate that my apps look like bubbles, and many many other things. Terrible choice for Samsung, and many other customers feel this same way after minimal research.

R&R Team - 1 month ago

Hey Ceej, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We know that new updates that change the overall appearance and some features of your device can cause frustration as you explore the changes that have been changed. We have provided a link to the Samsung Support Team if you would like one on one assistance with your device, and any options you have to best align the device to your preferences. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Samsung US Originally posted on Samsung US

Slight Change

Ultra Man . 2 months ago

Yes, I'd recommend this product.

This phone has a excellent display like most Galaxy phones. It's not much of an upgrade from the S23 Ultra but it's slightly better. Samsung continues to develop the best designed phones on the market.

Excellent phone

Azhidrakos . 2 months ago

Yes, I'd recommend this product.

Excellent phone. Very durable... Plenty of features and the 1600 nit screen is brighter than my last phone.

Samsung US Originally posted on Samsung US

Awsome

Doug . 3 months ago

Nice phone I never had or used one before I'm a normal person company's that have those don't talk to or give deals like that to normal people ?!

Samsung US Originally posted on Samsung US

Best yet

badwolf . 3 months ago

I love this phone and the rounded edges and everything it has to offer. Do not go for the S25 as they went back to box like phone. I absolutely hate they didn't keep the design of the s22-s24. They took a step backwards on the new one.

Awesome features

3 months ago

Yes, I'd recommend this product.

The phone is good and do recommend to everyone i do love the phone

Samsung US Originally posted on Samsung US

Production

John Kunaknana . 3 months ago

Yes, I'd recommend this product.

Great product by samsung. Happy with the purchase, the camera takes great night sky pictures.

Samsung Galaxy S24 Ultra

New or existing customer

Samsung Galaxy S24 Ultra

New or existing customer

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