The GNS contract is used by the Department of Defense to deploy a highly secure and reliable global network by 2020. The new unified network will integrate fiber, wireless and satellite technologies to transmit mission-critical voice, video and data communications at speeds up to 100 gigabit per second to meet operational and warfighting requirements for the transmission of classified and non-classified information. More than one million Department of Defense and national security personnel will be supported by the integrated network.
The GNS contract will primarily support the requirements of the Department of Defense’s more than 40 military services, combatant commands, and intelligence, functional and support organizations outside the continental U.S.
- Contract #: HC1013-15-R-0003
- Award date: 12/21/15
- Term of Contract: 5 years w/ 5 one (1) year option periods (10 year total)
- Verizon Contract Manager:
Please report any circuit troubles and outages to the GNOSC in Ashburn, VA. The NOC is staffed 24 hours/7 days.
800-967-6194 OPTION 1
When reporting a trouble, please provide the following:
- CCSD or Commercial Circuit Identifier or phone number
- Customer contact name and call back number
- General information: fault location, time and day, and isolations already performed/results
Normal business hours are Monday – Friday from 9 am – 5 pm EST. Outside normal business hours, 7 days a week, please escalate to the supervisor on duty at 800-967-6194, Option 1.
800-967-6194 Option 1
Richard Dean - Incident Manager
Third Level (Program Office):
William Brennan - Program Manager
Raymond Nakagawa - Global Operations Manager
Tiffany Crayton-Brown - GNS Program Manager