Know what’s happening and when with remote teams in the field.
Field Force Manager lets you locate, monitor and communicate with mobile workforces for greater visibility and efficiency.
Field Force Manager provides greater insights into what’s happening in the field with your remote team. Verizon offers application programming interfaces (APIs) that enable you to integrate payroll, invoice, travel reimbursements and other back-office apps and business processes into your mobile workforce management tasks.
Coordinate job details with your remote team to help improve on-time arrival rates.
Monitor worker hours with mobile timesheets and use digital verification for faster billing.
Select the solution to fit your needs with help from our workforce management solutions and productivity experts.
Improve time management by reviewing jobs in progress, verifying hours worked and approving timesheets.
Assign and dispatch jobs directly to employee mobile devices.
Schedule customer visits and manage jobs, timetables and routes.
Verify the service performed, provider, receiver, date, time, location and duration.
Track inventory, productivity, payroll costs, job performance and service satisfaction.
Record reimbursable mileage, parking and tolls, and digitally send data to the office.
Record hours, view assignments and collect delivery signatures electronically.
Work with a network leader.
America’s most reliable 5G network¹
U.S. population covered by our 4G LTE network²
by J.D. Power for wireless network quality³
Healthcare, transportation and distribution, construction and government organizations need near real-time insight into what’s happening in the field.
Jun 8, 2018 , 10 min read
Your employees, products and services have to be in the right place at the right time to provide the best customer experience. With the right management tools and resources, you can do it.
Workforce management solutions help you manage workforces deployed in the field, to streamline operations and boost efficiency. Workforce management solutions enable you to:
Field Force Manager helps you:
Mobile workers can use the Field Force Manager app to easily connect to your back-office applications to report job and customer data.
The mobile app can also help employees:
1 Most reliable 5G network based on more first-place rankings in RootMetrics’ 5G data reliability assessments of 125 metro markets conducted in 2H 2022. Tested with best commercially available smartphones on three national mobile networks across all available network types. Your experiences may vary. RootMetrics rankings are not an endorsement of Verizon.
2 Based on 9.15.2019 U.S. Census population data.
3 Verizon Wireless received the lowest rate of reported problems in the J.D.Power 2022 US Wireless Network Study - Volume 1 (tied in the Southwest) of customer's perceptions of network performance with wireless carriers. Visit jdpowers.com/awards.