Setup Instructions for the Verizon Internet Gateway for Business

1.    Remove the Verizon Internet Gateway power cord, and Ethernet cable from the box.

2.    Place the Gateway in an open area on an elevated surface (for good ventilation).

3.    Connect the power cord to the port on the bottom of the gateway and plug the power cord into an outlet.

The white blinking light indicates the Gateway is powered on. When the light turns ‘solid white’ it indicates you have good signal and are connected to the internet.

4. Connect your WiFi devices to the Verizon Internet Gateway, either:

a) Use your device to scan the QR code on the bottom of the Verizon Internet Gateway

b) Manually enter the WiFi name and password listed below the QR code

5. To connect an existing business router, use the Ethernet cable provided and connect the LAN port on the Verizon Internet Gateway to your router’s WAN port. Refer to the IP Passthrough section for detailed instructions.

Need assistance?

If the blinking light does not change to a solid white light within 15 minutes of plugging in the Gateway, call the Verizon Business and Government Customer Operations team (BGCO) at 1-800-922-0204.

When you call, please reference the Mobile Telephone Number that you received with your order confirmation email for 5G Business Internet.

Note: This process includes an automatic device reboot. Please plan accordingly as reboot will impact your internet connection.

1.    Log into the WebGUI portal (192.168.0.1) as an Admin using the “Password” from the label on the bottom of the Gateway

2.    Connect to your device via WiFi or LAN (as shown in the Setup Instructions).

3.    Once you're connected, type 192.168.0.1 into the browser as the URL.

4.    Click on Network → LAN

5.    Scroll down to IP Passthrough and click on the Configure button

6.    On the Configure menu pop-up, toggle IP passthrough on. The pop-up window shows a note that

IP Passthrough is enabled on LAN2.
WiFi and LAN settings will be disabled.
LAN1 can be used to access the WebGUI.

7.    Click on Save. The device reboots

8.    When the device powers on completely  (the white LED light turns from blinking to Solid), plug in the enterprise device to be connected to the LAN2 port.
The Verizon Internet Gateway hands off the IP address assigned by the network to the device connected to the LAN2 port.

LED

The LED indicates the system and connection status.

Instructions for changing your WiFi SSID Name

1. Login to the Verizon Internet Gateway Admin Portal 192.168.0.1
2. Click WiFi Settings Tab, which displays advanced settings for your router’s WiFi
3. Under Basic, all your basic WiFi settings can be configured here including WiFi Name (SSID), WiFi Password, etc.

*Band Steering is a feature which enables your router to dynamically assign wireless devices (smartphones, laptops etc.) to the best wireless frequency (2.4GHz or 5GHz). When Band Steering is enabled your dual-band router’s network will have one WiFi name. For two separate WiFi names, disable band steering and go to the 2.4Ghz and 5Ghz tab to configure

1. Connect to your device via WiFi or LAN (as shown in the Setup Instructions).

2. Once you're connected, type 192.168.0.1 into the browser as the URL.

3. Click  Network → Network Status

4. Scroll down under System Information to see key device details such as MDN (MSISDN), IMEI, ICCID, etc. information

1. Connect to your device via WiFi or LAN (as shown in the Setup Instructions).

2. Once you're connected, type 192.168.0.1 into the browser as the URL.

3. Under Home you can now see System Information such as Software Version, IP Address, and Network Status

Contact the Verizon Business and Government Customer Operations team (BGCO) at 1-800-922-0204 to add features (e.g.,  plan changes such as Static IP.)

For more device information and to manage your device remotely (e.g., configure primary and secondary wifi, reboot remotely) you can visit the wireless My Business Portal (register for an account if you do not have one).