Unlimited Plans
5G Ultra Wideband for mobile: 5G access requires a 5G capable device inside the 5G Ultra Wideband
coverage area. 5G Ultra Wideband (UW) access included with Get More Unlimited 5G UW, Do More Unlimited
5G UW and Play More Unlimited 5G UW plans. Downloads over 5G Ultra Wideband. Depending on location,
uploads over 5G Ultra Wideband or 4G LTE; uploads over 4G LTE will not count towards your 4G LTE data
allowance.
5G Nationwide / 4G LTE: 5G Nationwide requires a 5G Nationwide compatible device. Some devices
manufactured in 2020 require the customer to download a software update that adds 5G Nationwide
access capability in the months following the 10/13/20 5G Nationwide debut. You will
receive 4G LTE when 5G Nationwide isn’t available. During times of congestion, your data may be
temporarily slower than other traffic (only after 50 GB/mo of 5G Nationwide or 4G LTE data on Play
More Unlimited 5G UW, Do More Unlimited 5G UW and Get More Unlimited 5G UW). Unlimited Mobile Hotspot
available on Play More, Do More and Get More Unlimited 5G UW plans. Mobile Hotspot speeds reduced to
600 Kbps and during times of congestion may be temporarily slower than other traffic (only after 15
GB/mo 5G Nationwide/4G LTE on Play More and Do More Unlimited 5G UW plans and after 30 GB/mo on the
Get More Unlimited 5G UW Plan). Using Mobile Hotspot counts toward your 50 GB monthly 5G Nationwide/4G
LTE plan allocation. Domestic data roaming at 2G speeds; int’l data reduced to 2G speeds after 512
MB/day. If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico,
use of those services in those countries may be removed or limited. 720p HD Video Streaming available
on smartphones for Play More, Do More and Get More Unlimited 5G UW plans (must be turned on by
customer in My Verizon online, the My Verizon App or by calling customer service); otherwise user will
receive SD Video Streaming. SD (480p) Video Streaming on Start Unlimited.
JustKids
During times of congestion, your data may be temporarily slower than other traffic. Speeds up to
5Mbps. SD(480p) Video Streaming. One line on account must be on an Unlimited Plan and designated a
Parent Line. Smart Family app must be active on Parent’s line to control the list of trusted contacts.
Access to certain third-party messaging and calling applications must be controlled by Parent on
child's device. JustKids and Smart Family service will end if account doesn’t have active Parent line
with Unlimited data. Domestic Roaming speeds up to 2G. International dialing and roaming not included.
Metered Plans – (5GB /
10GB)
See your plan details for features and add-ons. Video streaming at 720p. Data Overage $15/GB.
SafetyMode available (must be turned on) to keep you connected at 2G speeds if you use your data
allowance. 5G Nationwide requires a 5G Nationwide compatible device. Some devices manufactured
in 2020 require the customer to download a software update that adds 5G Nationwide access capability
in the months following the 10/13/20 5G Nationwide debut.
Connected Devices
5G Ultra Wideband for connected devices: 5G Ultra Wideband access requires a 5G Ultra Wideband capable
device inside the 5G Ultra Wideband coverage area. 5G Ultra Wideband access included with Unlimited
Plus connected device plan (Mobile Hotspot devices, such as Jetpacks, reduced to speeds up to 3 Mbps
after 50 GB of 5G Ultra Wideband data/mo). Downloads over 5G Ultra Wideband. Depending on location,
uploads over 5G Ultra Wideband or 4G LTE; uploads over 4G LTE will not count towards your 4G LTE data
allowance. 4K UHD streaming on capable devices inside 5G Ultra Wideband coverage area on Unlimited
Plus plan.
5G Nationwide / 4G LTE only: 5G Nationwide requires a 5G Nationwide compatible device. Some
devices manufactured in 2020 require the customer to download a software update that adds 5G
Nationwide access capability in the months following the 10/13/20 5G Nationwide debut. You
will receive 4G LTE when 5G Nationwide isn’t available. During times of congestion, your data may be
temporarily slower than other traffic (only after 30 GB/mo 5G Nationwide or 4G LTE data on Unlimited
Plus connected device plan, and after 15 GB/mo 5G Nationwide or 4G LTE data on Unlimited connected
device plan). Not available for machine–to–machine services. Mobile Hotspot/tethering reduced to
speeds up to 600 Kbps (only after 30 GB/mo of 5G Nationwide or 4G LTE data on Unlimited Plus connected
device plan, and after 15 GB/mo 5G Nationwide or 4G LTE data on Unlimited connected device plan).
Using Mobile Hotspot counts toward your monthly 5G Nationwide/4G LTE plan allocation (30 GB/mo on
Unlimited Plus plan; 15 GB/mo on Unlimited plan) for all connected devices except tablets. Domestic
data roaming at 2G speeds; int’l data reduced to 2G speeds after 512 MB/day on compatible 5G
Nationwide or 4G World devices. If more than 50% of your talk, text or data usage in a 60–day period
is international, use of those services in countries outside of the U.S. may be removed or limited.
Video typically streams at 720p on compatible devices and up to 1080p on tablets on 5G Nationwide or
4G LTE.
Moto Mod
5G Ultra Wideband for Moto Mod: One Moto Mod per eligible Motorola device, which must be active on an
Unlimited Plan. Customer must be in a 5G Ultra Wideband coverage area for 5G Ultra Wideband service.
5G Home Internet
Typical download speeds around 300 Mbps and, depending on location, max speeds up to 1 Gbps; max
download speeds in Sacramento up to 940 Mbps. Typical upload speeds around 50 Mbps. Depending on
location, uploads over 5G Ultra Wideband or 4G LTE.
If your plan details are not listed above, log into My Verizon to review your plan details. Business
customers that have a Major Account Agreement with Verizon Wireless should check their Agreement for
Plan details and limitations.
5G Nationwide: Some devices manufactured in 2020 require the customer to download a software
update that adds 5G Nationwide access capability in the months following the 10/13/20 5G
Nationwide debut.
Coverage Map available at www.vzw.com
International Calling &
Roaming
You can call some international destinations using 10–digit direct dialing, and can also make or
receive calls while traveling internationally. Visit www.verizonwireless.com/international for plans and
pricing.
Detailed Billing
$1.99 per month per line enrolled.
Activation/Upgrade Fees
- Activation/Upgrade Fee: $40 ($20 for online purchases
through VerizonWireless.com or the My Verizon App). No Activation or Upgrade Fee for 5G Home.
- Business customers that have a Major Account
Agreement with Verizon Wireless should check their Agreement for any applicable Activation or
Upgrade Fee(s).
Minimum Contract
Term
Each line requires a month-to-month or two-year contract.
Early Termination
Fees
If you agree to a contract that results in a 2-year service agreement, the early termination fee is up
to $175, or up to $350 if your contract term results from your purchase of an advanced device.
Business customers that have a Major Account Agreement with Verizon Wireless should check their
Agreement for any applicable early termination fee.
Taxes, Surcharges and
Fees
The market you’re in determines taxes, surcharges and fees, such as E911 and gross receipt charges. As
of July 1, 2020, they can add between 10% and 42% to your standard monthly access and other charges
(excludes 5G Home). As of July 1, 2020, monthly Federal Universal Service (26.5% of the interstate and
international telecom charges; varies quarterly based on FCC rate), Regulatory (21 cents per voice
line, 2 cents per data only line) and an Administrative (effective August 5, 2020- $1.95 per voice
line, 6 cents per data only line) charges are Verizon Wireless charges, not taxes, and are subject to
change. For more details on these charges, call 1-888-684-1888.
Unlimited Anytime
Minutes
Unlimited Anytime Minutes are for direct dialed, uninterrupted live dialogue between two individuals.
Broadcasts, chat and party lines, auto-dialed calls, telemarketing and similar services are
prohibited.
Unlimited Messaging
Applies when sending and receiving (i) Text, Picture, and Video Messages with Verizon Wireless and
non-Verizon Wireless customers in the United States; (ii) Text, Picture, and Video messages sent via
email; (iii) Instant Messages; and (iv) Text, Picture, and Video Messages sent to, or received from,
other countries while you are in the United States. Premium Messaging programs not included.
Notice Regarding Transmission of Wireless Emergency Alerts (Commercial Mobile Alert
Service)
Verizon Wireless has chosen to offer wireless emergency alerts within portions of its service area, as
defined by the terms and conditions of its service agreement, on wireless emergency alert capable
devices. There is no additional charge for these wireless emergency alerts. Wireless emergency alerts
may not be available on all devices or in the entire service area, or if a subscriber is outside of
the Verizon Wireless service area. For details on the availability of this service and wireless
emergency alert capable devices, please ask a sales representative, or go to www.verizonwireless.com/govalerts.
Data Services
Verizon Wireless charges you for all data and content sent or received using our network (including
any network overhead and/or Internet Protocol overhead associated with content sent or received) as
well as resolution of Internet Protocol addresses from domain names. Sending or receiving data using a
virtual private network (VPN) involves additional VPN overhead for which you will be charged. Please
note that certain applications or widgets periodically send and receive data in the background,
without any action by the user, and you will be billed for such data use. Applications may
automatically re-initiate data sessions without your pressing or clicking the SEND, connect or Enter
buttons. Data sessions automatically terminate after 24 hours. A data session is inactive when no data
is being transferred. Data sessions may seem inactive while data is actively being transferred, or may
seem active when the data is actually cached and data is not being transferred. If you have a Data
Only plan and use voice service, domestic voice calls will be billed at $0.25/minute.
Data transfer amounts will vary based on application. If you download an audio or video file, the file
may be downloaded in sections or in its entirety; data charged will apply to the portion downloaded,
regardless of whether you listen to or watch all of it. You may access and monitor your own data usage
during a particular billing period, including during the Return Period, by accessing My Verizon online
or by contacting Customer Service.
Data Services: Permitted Uses. You can use our Data Services for accessing the
Internet and for such uses as: (i) Internet browsing; (ii) email; (iii) intranet access (including
accessing corporate intranets, email and individual productivity applications made available by your
company); (iv) uploading, downloading and streaming of audio, video and games; and (v) Voice over
Internet Protocol (VoIP).
Data Services: Prohibited Uses. You may not use our Data Services for illegal purposes or
purposes that infringe upon others’ intellectual property rights, or in a manner that interferes
with other users’ service; that violates trade and economic sanctions and prohibitions as
promulgated by the departments of Commerce, Treasury or any other U.S. government agency; that
interferes with the network’s ability to fairly allocate capacity among users. Examples of
prohibited usage include: (i) server devices or host computer applications that are broadcast to
multiple servers or recipients such that they could enable “bots” or similar routines (as set forth
in more detail in (ii) below) or otherwise degrade network capacity or functionality; (ii)
“auto–responders,” “cancel–bots,” or similar automated or manual routines that generate amounts of
net traffic that could disrupt net user groups or e–mail use by others; (iii) generating “spam” or
unsolicited commercial or bulk e–mail (or activities that facilitate the dissemination of such
e–mail); (iv) any activity that adversely affects the ability of other users or systems to use
either Verizon Wireless’ services or the Internet–based resources of others, including the
generation or dissemination of viruses, malware, or “denial of service” attacks; (v) accessing, or
attempting to access without authority, the information, accounts or devices of others, or to
penetrate, or attempt to penetrate, Verizon Wireless’ or another entity’s network or systems; or
(vi) running software or other devices that maintain continuous active Internet connections when a
computer’s connection would otherwise be idle, or “keep alive” functions, unless they adhere to
Verizon Wireless’ requirements for such usage, which may be changed from time to time.
We further reserve the right to take measures to protect our network and other users from harm,
compromised capacity or degradation in performance. These measures may impact your service, and we
reserve the right to deny, modify or terminate service, with or without notice, to anyone we believe
is using Data Plans or Features in a manner that adversely impacts our network.
We may monitor your compliance, or the compliance of other subscribers, with these terms and
conditions, but we will not monitor the content of your communications except as otherwise expressly
permitted or required by law. See www.verizonwireless.com/privacy.
Last Update October 13, 2020