Keep costs predictable
We'll manage your call center infrastructure, apps and services for one low monthly fee.
Use the latest technologies
Verizon offers automatic technology upgrades and secure connectivity to our network backbone.
Stay on guard 24/7
We'll receive, identify and deal with incoming alerts and ongoing issues, and notify you only when needed.
Get Verizon reliability
With over 20 years of experience, we can keep your inbound call center working effectively.
Our Contact Center Managed Services team can help your customer service team work more efficiently and reliably.
Incident and problem management
Our experts can quickly and automatically identify faults and isolate the root cause of contact center outages.
You'll have access to a clear record of all changes requested, approved and implemented by Verizon.
Proactive performance management
We can help you identify and addresses performance issues before they become critical.
Save time. Control costs. Get a better network.
Let our Managed Network Services teams help you fine-tune and secure your network.Learn more
Let us manage your contact centerRead the fact sheet
Switch to our managed services and take the worry out of running your contact center.
Give customers better experiences by reducing complexityDownload PDF
Create better experiences from virtually anywhere using a full suite of Virtual Contact Center services.
Build and deliver quality, personalized experiencesDownload PDF
Customers today demand a great experience. Here’s how you give it to them.
You might also be interested in these products.
Virtual Contact CenterLearn more
Bring together on-site and remote call center agents as needed, for more effective, efficient customer service.
Dedicated InternetLearn more
Powerful, flexible internet connections with enterprise-class service level agreements.
Business ConnectionLearn more
Combine voice and Internet services over one reliable IP network to enhance business efficiency.
Get started now.
Whether you're looking to put this product to work for your business, or you just want more information, we can help you get the answers you need.
Work with our experts.
Tell us a little bit about your business and get set up to meet with our professionals to ask questions, get advice or request a quote.Request a quote
Find what's right for you.
Not sure if this is the product your business needs? We can make some recommendations.Contact us
Talk to us.
Call us to check if this product is available in your area and get pricing.Call: 800.274.8002
*Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to expand our service availability around the world. Please contact us for availability.