Do you have
expert tech help
standing by?

TechTeam provides 24/7, on-demand access
to tech experts who can help you with virtually
any software, hardware or cloud issue.

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Keep business moving forward from remote work locations.

TechTeam experts enable you and your employees to stay focused on business, not on trying to resolve tech issues.

  • 24/7 tech support access

    Our TechTeam experts are trained to solve a variety of tech issues for whole office and “work-from-home” office situations (all devices and operating systems), including helping you with software updates, new app installations, network connections and printer errors.

  • Real-time help

    With your permission, TechTeam experts can remotely log in to a business device to diagnose and fix tech issues in near real time. If you need specialized help, a TechTeam expert can be onsite for an additional fee.1

  • Connect quickly and easily

    A one-tap call or chat connects employees to a TechTeam expert in seconds—virtually anytime and anywhere.

  • End-to-end tech support

    From installation and setup to troubleshooting and support, we help you get the most out of your technology.

Tech Team video


Powerful whole office support

  • Employee devices (desktops, laptops, tablets)         

    New employees mean new accounts created, new permissions extended, new devices set up and more. TechTeam can walk you through every step of the process. 

     

     

     

     

  • Network and wireless

    Wireless connections always seem to fail right before a big presentation or major shopping event. Address connectivity issues with TechTeam for:

    • Troublshooting intermittent outages
    • Virtual private network (VPN) access and management help

     

     

     

  • Device Performance

    TechTeam can scan a device to identify device performance. We can also help with:

    • Virus and malware remediation
    • Support for security products

       

     

     

  • Mobile devices

    As you and your employees continue to work remotely, TechTeam helps you connect to the business tools you need, from device setup (email, calendar, apps) to troubleshooting.

     

     

     

     

     

  • Third-party cloud software support

    Need help with pivot tables? Email not refreshing? Our experts can help identify and address issues with a wide array of popular business software.

  • Business devices (printers, scanners, credit-card machines)

    When your printer or credit-card reader goes down, business can grind to a halt. TechTeam resolves the problem to get you back up and running. We cover:

    • Setup and connectivity
    • Installation and ongoing support

Protection

Gain whole office peace of mind by pairing Total Mobile Protection Multi-Device for Business
with TechTeam for one monthly fee.

Expert tech support reachable virtually anytime, anywhere

Click, chat or call using the TechTeam app to get quick access to an IT expert, 24/7.

  • Expert tech support reachable virtually anytime, anywhere

    Connect to a TechTeam expert virtually anytime, anywhere.

  • Expert tech support reachable virtually anytime, anywhere

    Jump from a chat session to a call with the same expert.

  • Expert tech support reachable virtually anytime, anywhere

    With your permission, an expert can remotely access your business device to quickly diagnose and fix tech issues. If you need onsite assistance, you can arrange to have a TechTeam expert come to your office for an additional fee.1

1 Onsite services temporarily unavailable