No business likes to think it is vulnerable to a cyber security attack. Yet Verizon’s 2021 Data Breach Investigations Report reveals that cyber attacks are occurring at an ever-increasing rate. The need for incident response management and a sound incident response plan have never been more important.
When it comes to incident management and incident response, organizations fall into one of two categories: those that take a “wait and see” approach and react once they become the victim of a cybersecurity attack, and those that place a high value on incident management and have an incident response plan in place before an attack occurs.
Without the proper incident response management tools in place, businesses tend to be less effective at incident response. They often spend more time trying to figure out what to do and who to contact, which can lead to more damage and higher costs per incident.
On the other hand, businesses that take a proactive approach to incident management have taken the time and effort to develop an incident response plan and view the plan as a living document that is continually stress-tested and updated. When a cybersecurity attack does occur — and eventually one will — these organizations tend to be more effective at mitigating the risks of, and dealing with, the incident. In other words, having an incident management plan can significantly increase an organization’s ability to thwart and deal with incidents.