Internet Backup and Internet Failover Solutions

Keep business going—even during service outages—with a  4G LTE backup internet connection.

What it is

If an unexpected internet outage is detected at your location, your wireline network can be configured to automatically fail over to your wireless 4G LTE backup connection to help power critical office machines.

Man standing while working on his laptop

Automatic failover

If a service outage is detected, your primary wireline network  connection will automatically switch to your wireless backup solution running on our 4G LTE network.

Business continuity

Critical applications can keep up and running, and employees can stay productive, helping to minimize an outage’s business impact.

Temporary connectivity

You can also use Backup Internet and Failover solutions to connect temporary or remote locations, bringing them online quickly.



Backup Internet and Failover solutions help minimize wireline service disruptions, which in turn helps to lessen their impact on sales and revenues.

Easy to deploy

You can set up and configure these business continuity solutions yourself with an easy installation process.


Backup Internet and Failover solutions run on Verizon’s award-winning 4G LTE wireless network, which covers more than 2.6 million square miles in the U.S.



Experience backup and failover service on Verizon’s reliable 4G LTE network.


Easily power everyday, low-data-usage devices and services like credit-card readers, digital signage, maintenance alerts and more.


Help protect against potential threats with built-in wireless network security.


Case Study

Delivering business-class backup connectivity

Learn how we use our backup solutions for business continuity to help keep our own retail stores up and running.

Feb 1, 2018 ,  5 min read

View case study

The connected retail experience

Find out how we helped Target connect nearly 2,000 stores seamlessly and securely to improve employee and customer experiences.

Read the story

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The backup router/wireless plan is configured to connect to your primary router or switch to ensure that if wireline connectivity or wireless connectivity from another provider goes down, a wireless internet connection will automatically be triggered over the award-winning Verizon 4G LTE network.

Customers typically use these solutions to ensure that business connectivity has redundancy protocols in place to ensure that things like point-of-sale (POS) systems, Voice over IP (VoIP) phone systems, inventory management or other types of mission-critical data stays online if primary service (wireline or wireless service from another provider) is interrupted. Currently, 99% of the U.S. population is covered by the underlying Verizon 4G LTE network (based on 9.15.2019 U.S. Census population data). To view our current coverage areas, click here.

The best backup option for your specific situation will vary. If you anticipate just needing a backup for a short time or to use with low-data-usage applications, such as POS, a plan that provides lower included data thresholds can be a solid solution. However, if your backup needs include many high-usage applications, we suggest that you choose a plan with more included data to avoid overage charges. Please contact your Verizon Business Account Manager to discuss which options would be best for your business.

Failover and backup internet are two different ways to describe the same thing. If your primary internet service fails for some reason, you have a backup/failover internet solution.

Network redundancy is a network configuration that includes a secondary connection path that can be relied upon in case the primary connection is unavailable.

Most industries can benefit from having a backup solution for their network. If revenue-generating activities such as POS or operational activities like ordering/shipping activities are critical to your business, then you could benefit from backup internet solutions. Contact your Verizon Business Account Manager to discuss your specific business needs.

The Verizon Business Internet Portal is your cloud-based place to manage the Verizon Internet Gateway for Business router.  The portal gives you insights to your Verizon-provided routers by allowing you to see the devices connected to your account in one convenient location.


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