Backup Internet and Failover solutions

Complement or enhance your internet connection—and your organization—with reliable 4G LTE wireless backup.

  • Choose solutions to help you stay connected.

  • Network outages can mean lost sales, dissatisfied customers or worse issues in industries like public safety. Backup Internet and Failover solutions use our reliable 4G LTE wireless network to help keep your critical applications online or to support temporary or remote locations.

Backup Internet and Failover solutions are best for:

  • Crane


    Healthcare, manufacturing or any industry needing reliable connectivity for critical applications

  • Store


    Organizations that need quick connectivity for new stores, branches or worksites

  • Shield


    First responders, those in remote areas and others seeking to stay connected in adverse conditions

  • What is it?

    Backup Internet and Failover solutions are built on our leading 4G LTE wireless network—covering more than 2.6 million square miles in the U.S. Whenever an outage is detected, your wireline network will automatically fail over to your wireless backup to power your critical communications.

  • Two women and a man looking at a laptop

    How does it help you?

    Whether due to weather, nearby construction or other reasons, outages happen. By using 4G LTE as backup, you can help keep your organization connected. It can also allow you to set up remote or temporary sites quickly. Failover is seamless, helping limit the business impact.

The benefits of backup

  • Reliability

    Helps you stay connected when wired connections are unavailable.

  • Cost control

    Keep disruptions from causing lengthy downtime that can impact sales and revenues.

  • Continuity

    Drive critical communications reliability, even during a wireline outage.

  • Flexibility

    Deliver primary access to triage sites, branches, retail stores and banks.

Resources and information

  • The connected retail experience

    See how we helped Target connect nearly 2,000 stores seamlessly and securely to improve employee and customer experiences.

    Read the story
  • Delivering world-class backup connectivity

    See how we use our backup solutions for business continuity to help keep our own retail stores up and running.

    View the case study
  • Go above and beyond.

    Business continuity helps you stay connected when the unexpected occurs. Plus, with Verizon connectivity, you can reach new customers in remote locations, open pop-up shops and operate on the go.

    Watch the video

Why Verizon


  • 25+

    years managing some of the most complex networks in the world

  • #1

    in wireless network quality performance in the U.S.1

  • 24x7

    technical support so you get the help you need

  • #1

    Verizon was ranked #1 nationwide by RootMetrics in overall network performance 14 times in a row.*

  • ¹ Verizon is #1 for Network Quality in the Northeast, Mid-Atlantic, Southeast, North Central, Southwest, West regions. Verizon has also received the highest number of awards in network quality for the 31st time as compared to all other brands in the J.D. Power 2003-2023 Volume 1 and 2 U.S. Wireless Network Quality Performance Studies. Network Quality measures customers’ satisfaction with their network performance with wireless carriers. For J.D. Power 2023 award information, visit for more details.

    * Rankings based on RootMetrics® US National RootScore® Reports: 2H 2013 – 1H 2020. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of Verizon.

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