What it is
If an unexpected internet outage is detected at your location, your wireline network can be configured to automatically fail over to your wireless 4G LTE backup connection to help power critical office machines.
Automatic failover
If a service outage is detected, your primary wireline network connection will automatically switch to your wireless backup solution running on our 4G LTE network.
Business continuity
Critical applications can keep up and running, and employees can stay productive, helping to minimize an outage’s business impact.
Temporary connectivity
You can also use Backup Internet and Failover solutions to connect temporary or remote locations, bringing them online quickly.
Benefits
Features
Resources
Delivering business-class backup connectivity
Learn how we use our backup solutions for business continuity to help keep our own retail stores up and running.
The connected retail experience
Find out how we helped Target connect nearly 2,000 stores seamlessly and securely to improve employee and customer experiences.
FAQs
Customers typically use these solutions to ensure that business connectivity has redundancy protocols in place to ensure that things like point-of-sale (POS) systems, Voice over IP (VoIP) phone systems, inventory management or other types of mission-critical data stays online if primary service (wireline or wireless service from another provider) is interrupted. Currently, 99% of the U.S. population is covered by the underlying Verizon 4G LTE network (based on 9.15.2019 U.S. Census population data). To view our current coverage areas, click here.
The best backup option for your specific situation will vary. If you anticipate just needing a backup for a short time or to use with low-data-usage applications, such as POS, a plan that provides lower included data thresholds can be a solid solution. However, if your backup needs include many high-usage applications, we suggest that you choose a plan with more included data to avoid overage charges. Please contact your Verizon Business Account Manager to discuss which options would be best for your business.
Most industries can benefit from having a backup solution for their network. If revenue-generating activities such as POS or operational activities like ordering/shipping activities are critical to your business, then you could benefit from backup internet solutions. Contact your Verizon Business Account Manager to discuss your specific business needs.