This Trusted Connection Service Attachment to the Agreement between Customer and Verizon Wireless (“Verizon”) sets forth the terms and conditions for Trusted Connection as described below to be provided by Verizon to Customer hereunder.

1. Description

Trusted Connection is a security service that combines Zero Trust Network Access (ZTNA) and next-gen firewall functions that allows Customer to secure Customer’s networks, devices and applications. Customers will select either Trusted Connection or Trusted Connection Plus. For a full feature list of Trusted Connection and Trusted Connection Plus click here.

Trusted Connection and Trusted Connection Plus can be used on the following devices:

• Smartphones
• Tablets
• Desktops/Laptops

Trusted Connection and Trusted Connection Plus can be used on the following Operating Systems:

• iOS version 13 and later
• iPadOS 13 and later
• Android version 7.0 and later
• Windows 10 and later
• MacOS 13 and later

2. Service Features

For a full feature list of Trusted Connection and Trusted Connection Plus click here.

3.  Customer Obligations

3.1.Trusted Connection and Trusted Connection Plus for mobility devices are purchased with a Verizon mobility services plan e.g., Business Unlimited. Customer may use customer-provided devices if such use is available under the Verizon mobility services plans chosen by the customer. Trusted Connection and Trusted Connection Plus for non-mobility devices does not require the purchase of Verizon mobility or business internet services. The purchase is independent of Verizon connectivity.

3.2. Customer is solely responsible for determining their own content filtering configuration settings used and applied to the customer’s end users. Verizon takes no responsibility for customer selections.

3.3.Trusted Connection uses Light Weight Access Protocol (“LDAP”) with Active Directory or Security Assertion Markup Language (“SAML”) authentication to set up Customer user identities. Verizon only supports certain identity providers. Customers must ensure that its identity provider is supported by Verizon with a list available at https://www.verizon.com/business/welcome-kits/trusted-connection/.

3.4. Customer is responsible for deploying the Trusted Connection agent to all end user devices that are in scope for the use of this service. The Trusted Connection agent is available in the Apple App store and the Google Play store in addition to being able to be downloaded from a link included in the welcome kit provided to customer.

Customer’s usage will be monitored to determine whether Customer’s use of Trusted Connection exceeds the lines and/or subscriptions Customer has ordered (“Ordered Amount”). If Customer’s usage surpasses 110% of the Ordered Amount within an active billing period (“Overutilization”), Verizon will increase Customer’s Ordered Amount to match the Overutilization amount.

In order to comply with U.S. laws, Trusted Connection service has been blocked from allowing access to and from any embargoed countries and regions. By downloading the Trusted Connection agent, using it, or purchasing lines and/or subscriptions to this service, Customer represent and warrant that Customer’s end-users:

• Are not located in or are not a resident of any country subject to U.S. government embargoes or trade sanctions, including but not limited to Cuba, Iran, North Korea, Russia, Syria, or the Crimea, Donetsk, or Luhansk regions of Ukraine, or any other country designated by the Office of Foreign Assets Control (OFAC).
• Are not on any U.S. government list of prohibited or restricted parties, including the Specially Designated Nationals (SDN) List or the Denied Persons List.
• Will not use Trusted Connection in any countries specified above or additional countries that are specified in the agent EULA.

Customer agrees to indemnify Verizon for Customer’s failure to comply with Customer’s obligations above. Any access or use of this service in violation of U.S. laws is strictly prohibited and will result in the immediate early termination of Customer’s use of Trusted Connection. For more information, please visit the OFAC and SDN websites.

4. Verizon Support

Customer may request support from Verizon by calling the Verizon support number included in the welcome kit provided to Customer.

5. Charges

Customer will pay Verizon the charges for Trusted Connection as specified below.

CHARGES