Tech Support Pro is best for small businesses that:
Have limited in-house resources and need a tech partner to help with installation, maintenance and troubleshooting non-Verizon-connected devices
Operate 24/7 and need access to tech experts for help with keeping devices working well
Want to consolidate tech maintenance tasks and outsource to one trusted partner
Get by with a little help … from our techs.
Get assistance installing, configuring, using and troubleshooting non-Verizon devices.
Access to experts 24/7
Reach our technical experts anytime.
Keep your devices running smoothly.
Get regular device checkups to remove malware and viruses and keep your machines running efficiently.
Get Verizon-level protection.
Verizon Tech Support Pro offers support for your computers, printers and tablets.
What’s included with Tech Support Pro?
Hardware and software help
Our technicians will provide installation and configuration support for your equipment and answer questions about your hardware and software.
Regular system tune-ups
Get five tune-ups per year for use on one to five machines to help keep them performing efficiently and to detect and remove known viruses, spyware and malware, as well as to help prevent slowdowns and crashes.
Where are the specialists located?
Tech Support Pro agents are located within the United States and are available 24/7.
Is this coverage effective immediately?
Absolutely; there is no waiting period. Once you have purchased the service, you can start working with a specialist immediately.
Do I have to be a Verizon customer to purchase Tech Support Pro?
Tech Support Pro is only available to Verizon Broadband business customers.
Is there a limit to how many times I can call?
No, you can call as often as needed, and Tech Support Pro is available to every employee of Verizon Broadband business customers.
Does this service cover Macs?
Yes, Mac® owners can take advantage of Tech Support Pro (please note, this applies to OS X® or earlier).