Tech Support Pro

Get a 24/7 U.S.-based tech support help desk for you and all of your employees.

Existing customers
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New customers can order at checkout of another service, or contact us to get started.
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Get expert technical support on your schedule.

  • $10.00/mo

    plus taxes and fees

    Free for the first two months when you order Fios Internet.

    Offer details

  • Get premium support.

  • From installation to configuration to support, our technicians are here to help you and your employees get the most out of your technology so you get the most out of your business. 

Tech Support Pro is best for small businesses that:

  • Tools

     

    Have limited in-house resources and need a tech partner to help with installation, maintenance and troubleshooting non-Verizon-connected devices

  • Headset

     

    Operate 24/7 and need access to tech experts for help with keeping devices working well

  • Convergence

     

    Want to consolidate tech maintenance tasks and outsource to one trusted partner

  • Work-focused benefits

 

  • Question mark

    Get by with a little help … from our techs.

    Get assistance installing, configuring, using and troubleshooting non-Verizon devices.

  • Clock

    Access to experts 24/7

    Reach our technical experts anytime.

  • Shield

    Keep your devices running smoothly.

    Get regular device checkups to remove malware and viruses and keep your machines running efficiently.

  • Shield

    Get Verizon-level protection.

    Verizon Tech Support Pro offers support for your computers, printers and tablets.




What’s included with Tech Support Pro?

  • Hardware and software help

    Our technicians will provide installation and configuration support for your equipment and answer questions about your hardware and software.

  • Regular system tune-ups

    Get five tune-ups per year for use on one to five machines to help keep them performing efficiently and to detect and remove known viruses, spyware and malware, as well as to help prevent slowdowns and crashes.

Business Preferred and Tech Support Pro

Purchase the Business Preferred bundle and get priority call routing to our support team with faster response times, plus all the benefits of Tech Support Pro and inside wire maintenance.

Learn more
Frequently asked questions +

Where are the specialists located?

Tech Support Pro agents are located within the United States and are available 24/7.

 

Is this coverage effective immediately?

Absolutely; there is no waiting period. Once you have purchased the service, you can start working with a specialist immediately.

 

Do I have to be a Verizon customer to purchase Tech Support Pro?

Tech Support Pro is only available to Verizon Broadband business customers.

 

Is there a limit to how many times I can call?

No, you can call as often as needed, and Tech Support Pro is available to every employee of Verizon Broadband business customers.

 

Does this service cover Macs?

Yes, Mac® owners can take advantage of Tech Support Pro (please note, this applies to OS X® or earlier).

Take advantage of these add-on services.