Since business communications include confidential conversations between employees, customers, partners and suppliers — the security of a company’s network is paramount. Public cloud-based communications can be particularly susceptible to cyber criminals.
Techniques used to breach communications security are sophisticated and increasingly available to anyone with the money and desire to launch an attack. Network security can be compromised through phishing or malware attacks that may be used to steal passwords and spy on future communications. Communications security also can be compromised by activating headsets, microphones or laptop cameras from afar.
And, finally, there is the risk of a full-platform breach. Unlike traditional telephony systems, which are composed of disparate hardware elements, everything is connected in the cloud. By taking over an IP phone, hackers could potentially gain access to your applications, servers and more, compromising communications security.
Fortunately, there are ways to maintain communications security of your cloud-based communications. An important first step in network security is choosing the right platform and provider.