UX design is the process of creating products, services and experiences that users find intuitive and enjoyable. For UX design in education, educational institutions are the customers and students are one group of users. Focusing on the user experience when sourcing or designing educational apps, websites and digital tools can help instructors and students focus on learning, not figuring out how to use a tool.
Learning design fundamentals are the same no matter the user's age or technical background. The experience must be accessible, empathetic and positive. A poor user experience will turn off a customer, and they will take their interest and business elsewhere.
Learning design and instructional design is different in that most students must use an assigned app. But the user experience is still paramount. A poor user experience can suppress students' capacity to learn and instructors' ability to teach. Bad UX could leave everyone—students, faculty, stakeholders, whomever—unhappy.