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[State & Local Government](https://www.verizon.com/business/solutions/public-sector/state-local-government/) - [Business Needs](#)[Business Needs](https://www.verizon.com) Business Needs - [Modernize IT infrastructure](#)[Modernize IT infrastructure](https://www.verizon.com) Modernize IT infrastructure - [Overview](https://www.verizon.com/business/solutions/it-infrastructure/) - [Supercharge your IT with 5G](https://www.verizon.com/business/solutions/it-infrastructure/5g/) - [Design your network infrastructure](https://www.verizon.com/business/solutions/it-infrastructure/network/) - [Network as a Service](https://www.verizon.com/business/solutions/it-infrastructure/network-as-a-service/) - [Lower latency with 5G Edge computing](https://www.verizon.com/business/solutions/it-infrastructure/lower-latency/) - [Improve application performance](https://www.verizon.com/business/solutions/it-infrastructure/sd-wan/) - [Future of IoT with Edge computing](https://www.verizon.com/business/solutions/it-infrastructure/edge-computing-and-iot/) - [Advance business intelligence](#)[Advance business intelligence](https://www.verizon.com) Advance business intelligence - [Overview](https://www.verizon.com/business/solutions/business-intelligence/) - [Improve business intelligence](https://www.verizon.com/business/solutions/business-intelligence/improving-business-insights/) - [Get faster insights with Edge computing](https://www.verizon.com/business/solutions/business-intelligence/edge-computing/) - [Achieve wisdom with digital transformation](https://www.verizon.com/business/solutions/business-intelligence/digital-transformation/) - [Navigate new working models](#)[Navigate new working models](https://www.verizon.com) Navigate new working models - [Overview](https://www.verizon.com/business/solutions/navigating-new-working-models/) - [Contact center customer experience](https://www.verizon.com/business/solutions/navigating-new-working-models/contact-center/) - [Empower remote contact center agents](https://www.verizon.com/business/solutions/navigating-new-working-models/virtual-contact-center/) - [Thrive in the anywhere workplace](https://www.verizon.com/business/solutions/navigating-new-working-models/remote-work-from-home-solutions/) - [Remote work security solutions](https://www.verizon.com/business/solutions/navigating-new-working-models/remote-work-security-solutions/) - [Boost productivity](#)[Boost productivity](https://www.verizon.com) Boost productivity - [Overview](https://www.verizon.com/business/solutions/boost-productivity/) - [Enhance workforce productivity](https://www.verizon.com/business/solutions/boost-productivity/workforce-productivity/) - [Optimize operations with IoT](https://www.verizon.com/business/solutions/boost-productivity/optimize-operations-iot/) - [Enable agility with 5G automation](https://www.verizon.com/business/solutions/boost-productivity/agility-via-5g-automation/) - [Improve customer experience](#)[Improve customer experience](https://www.verizon.com) Improve customer experience - [Overview](https://www.verizon.com/business/solutions/customer-experience/) - [Exceptional customer experiences](https://www.verizon.com/business/solutions/customer-experience/5g-connected-retail/) - [Outstanding venue experiences](https://www.verizon.com/business/solutions/customer-experience/5g-connected-venues/) - [Build customer trust by protecting data](https://www.verizon.com/business/solutions/customer-experience/build-customer-trust/) - [Accelerate business growth](#)[Accelerate business growth](https://www.verizon.com) Accelerate business growth - [Overview](https://www.verizon.com/business/solutions/accelerate-growth/) - [Grow with immersive experiences](https://www.verizon.com/business/solutions/accelerate-growth/immersive-experiences/) - [Simplify and secure payment processing](https://www.verizon.com/business/solutions/accelerate-growth/payment-options/) - [Elevate your quick service restaurant](https://www.verizon.com/business/solutions/accelerate-growth/quick-service-restaurant/) - [Secure your business](#)[Secure your business](https://www.verizon.com) Secure your business - [Overview](https://www.verizon.com/business/solutions/secure-your-business/) - [Core to edge network security](https://www.verizon.com/business/solutions/secure-your-business/safeguard-from-core-to-edge/) - [Small business cybersecurity solutions](https://www.verizon.com/business/solutions/secure-your-business/small-business-cybersecurity/) - [Fortify with business continuity solutions](https://www.verizon.com/business/solutions/secure-your-business/continuity/) - [Keep remote workers securely connected](https://www.verizon.com/business/solutions/secure-your-business/remote-continuity/) - [What's new](#)[What's new](https://www.verizon.com) What's new - [Data Breach Investigations Report](https://www.verizon.com/business/resources/reports/dbir/) - [Verizon Business Marketplace](https://www.verizon.com/business/solutions/marketplace/) - [Go to all solutions](https://www.verizon.com/business/solutions/) Insights Insights [Insights](https://www.verizon.com) Insights - [Why Verizon](#)[Why Verizon](https://www.verizon.com) Why Verizon - [Why choose us](https://www.verizon.com/business/why-verizon/) - [Executive Briefing Program](https://www.verizon.com/business/why-verizon/executive-briefing-program/) - [Looking Glass](https://www.verizon.com/business/why-verizon/looking-glass/) - [Awards and recognition](https://www.verizon.com/business/why-verizon/industry-awards-and-recognition/) - [Events and webinars](#)[Events and webinars](https://www.verizon.com) Events and webinars - [Enterprise](https://www.verizon.com/business/resources/events/enterprise/) - [Small Business](https://www.verizon.com/business/resources/events/small-business/) - [Public Sector](https://www.verizon.com/business/resources/events/public-sector/) - [All events and webinars](https://www.verizon.com/business/resources/events/) - [Popular topics](#)[Popular topics](https://www.verizon.com) Popular topics - [Distance learning](https://www.verizon.com/business/resources/distance-learning/) - [5G Edge and why it matters](https://www.verizon.com/business/resources/edge/) - [Healthcare](https://www.verizon.com/business/resources/healthcare/) - [Improving CX](https://www.verizon.com/business/resources/improving-cx/) - [Network as a Service](https://www.verizon.com/business/resources/network-as-a-service/) - [New workplace](https://www.verizon.com/business/resources/new-workplace/) - [Public safety](https://www.verizon.com/business/resources/public-safety/) - [Security strategies](https://www.verizon.com/business/resources/security-strategy/) - [Scaling AI](https://www.verizon.com/business/resources/scaling-ai/) - [Featured resources](#)[Featured resources](https://www.verizon.com) Featured resources - [Data Breach Investigations Report](https://www.verizon.com/business/resources/reports/dbir/) - [Mobile Security Index report](https://www.verizon.com/business/resources/reports/mobile-security-index/) - [Payment Security Report](https://www.verizon.com/business/reports/payment-security-report/) - [Gartner recognition](https://www.verizon.com/business/why-verizon/recognition/gartner/) - [Verizon Partner Network](https://www.verizon.com/business/resources/partner-network/) - [Customer success stories](#)[Customer success stories](https://www.verizon.com) Customer success stories - [$3.4B in retail sales with Verizon](https://www.verizon.com/business/resources/customer-success-stories/iot-connectivity-unattended-retail-operations/) - [City of Irving's priority connection](https://www.verizon.com/business/resources/customer-success-stories/5g-network-slicing-public-safety/) - [Supporting school safety](https://www.verizon.com/business/resources/customer-success-stories/status-solutions-network-school-safety-technology/) - [NHL's innovative Verizon partnership](https://www.verizon.com/business/resources/customer-success-stories/nhl-deployed-private-wireless-network/) - [All stories](https://www.verizon.com/business/resources/customer-success-stories/) - [All insights](https://www.verizon.com/business/resources/) [Log In](https://mblogin.verizonwireless.com/account/business/signin) Close [](https://www.verizon.com/business/support/carts/) [](https://www.verizon.com/business/ "Verizon Business") [Log In](https://mblogin.verizonwireless.com/account/business/signin) Close [](https://www.verizon.com/business/support/carts/) Close [Business](https://www.verizon.com/business/) [Personal](https://www.verizon.com/) Mobile Mobile [Mobile](https://www.verizon.com) - [Mobile plans](#) [Mobile plans](https://www.verizon.com/business/resources/articles/s/what-is-a-botnet/) - [Shop all plans](https://www.verizon.com/business/products/mobile/plans/) - [My Biz Plan](https://www.verizon.com/business/products/mobile/plans/my-biz/) - [Bring your own device](https://www.verizon.com/business/products/mobile/plans/bring-your-own-device/) - [Verizon Business Complete](https://www.verizon.com/business/products/mobile/plans/business-complete/) - [Device protection](https://www.verizon.com/business/products/mobile/plans/device-protection/) - [International services](https://www.verizon.com/business/products/plans/international/) - [TravelPass](https://www.verizon.com/business/products/plans/international/travel/#plan-options) - [Go to all mobile](https://www.verizon.com/business/products/mobile/) - [Phones](#) [Phones](https://www.verizon.com/business/resources/articles/s/what-is-a-botnet/) - [Shop all phones & devices](https://www.verizon.com/business/shop/products/devices/all-devices) - [Smartphones](https://www.verizon.com/business/shop/products/devices/smartphones) - [Bring your own device](https://www.verizon.com/business/shop/products/devices/smartphones/byod) - [Smartphone as a Service](https://www.verizon.com/business/products/mobile/plans/business-complete/) - [Rugged phones](https://www.verizon.com/business/products/mobile/rugged-phones/) - [Certified pre-owned devices](https://www.verizon.com/business/shop/products/devices/certified-pre-owned) - [Basic phones](https://www.verizon.com/business/shop/products/devices/basic-phones) - [Desk and conference phones](https://www.verizon.com/business/shop/products/devices/deskphones) - [Trade in your device](https://www.verizon.com/business/products/mobile/trade-in/) - [Connected devices](#) [Connected devices](https://www.verizon.com/business/resources/articles/s/what-is-a-botnet/) - [Shop all devices](https://www.verizon.com/business/shop/products/devices/all-devices) - [Tablets](https://www.verizon.com/business/shop/products/devices/tablets) - [Laptops](https://www.verizon.com/business/products/mobile/laptops/) - [Mobile hotspots](https://www.verizon.com/business/shop/products/devices/mobile-hotspots) - [5G devices](https://www.verizon.com/business/shop/products/devices/5g) - [Smartwatches](https://www.verizon.com/business/shop/products/devices/smart-watches) - [Public Sector devices](https://www.verizon.com/business/products/mobile/public-sector/) - [Deals](#) [Deals](https://www.verizon.com/business/resources/articles/s/what-is-a-botnet/) - [Shop all deals](https://www.verizon.com/business/products/mobile/deals/) - [Internet and mobile bundle](https://www.verizon.com/business/products/internet/deals/wireless-internet-phone-bundle/) - [Veteran and military offers](https://www.verizon.com/business/products/deals/discounts/military/) - [Brands](#) [Brands](https://www.verizon.com/business/resources/articles/s/what-is-a-botnet/) - [Apple](https://www.verizon.com/business/products/mobile/apple/) - [Samsung](https://www.verizon.com/business/products/mobile/samsung/) - [Google](https://www.verizon.com/business/products/mobile/google/) Internet Internet [Internet](https://www.verizon.com) - [Business Internet](#) [Business Internet](https://www.verizon.com/business/resources/articles/s/what-is-a-botnet/) - [Shop all Business Internet](https://www.verizon.com/business/products/internet/) - [Check internet availability](https://www.verizon.com/foryoursmallbiz/Internet) - [Fios Business Internet](https://www.verizon.com/business/products/internet/fios/) - [5G Business Internet](https://www.verizon.com/business/products/internet/5g/) - [LTE Business Internet](https://www.verizon.com/business/products/internet/lte/) - [Backup and Flexible Use Internet](https://www.verizon.com/business/products/internet/backup-failover/) - [Business Internet On-the-Go](https://www.verizon.com/business/products/internet/portable-internet/) - [More](#) [More](https://www.verizon.com/business/resources/articles/s/what-is-a-botnet/) - [Internet Dedicated](https://www.verizon.com/business/products/internet/internet-dedicated/) - [Business Broadband](https://www.verizon.com/business/products/internet/business-broadband/) - [Internet speed test](https://www.verizon.com/business/products/internet/business-speed-test/) - [TechTeam support](https://www.verizon.com/business/products/internet/techteam/) - [Internet usage calculator](https://www.verizon.com/business/products/networks/connectivity/lte-business-internet/lte-internet-usage-calculator/) - [Equipment and devices](#) [Equipment and devices](https://www.verizon.com/business/resources/articles/s/what-is-a-botnet/) - [Jetpacks and hotspots](https://www.verizon.com/business/shop/products/devices/mobile-hotspots) - [Routers & extenders](https://www.verizon.com/business/products/internet/routers-network-extenders/) - [TV](#) [TV](https://www.verizon.com/business/resources/articles/s/what-is-a-botnet/) - [Fios TV](https://www.verizon.com/business/products/business-tv/) - [Deals](#) [Deals](https://www.verizon.com/business/resources/articles/s/what-is-a-botnet/) - [Shop all deals](https://www.verizon.com/business/products/internet/deals/) - [Internet and mobile bundle](https://www.verizon.com/business/products/internet/deals/wireless-internet-phone-bundle/) - [Veteran and military offers](https://www.verizon.com/business/products/deals/discounts/military/) Solutions Solutions [Solutions](https://www.verizon.com) Solutions - [Products](#)[Products](https://www.verizon.com) Products - [Mobile](#)[Mobile](https://www.verizon.com) Mobile - [Shop all mobile](https://www.verizon.com/business/products/mobile/) - [Shop all deals](https://www.verizon.com/business/products/mobile/deals/) - [Mobile plans](https://www.verizon.com/business/products/mobile/plans/) - [Rugged phones](https://www.verizon.com/business/products/mobile/rugged-phones/) - [Bring your own device](https://www.verizon.com/business/products/mobile/plans/bring-your-own-device/) - [Connected laptops](https://www.verizon.com/business/products/mobile/laptops/) - [Apple](https://www.verizon.com/business/products/mobile/apple/) - [Samsung](https://www.verizon.com/business/products/mobile/samsung/) - [Google](https://www.verizon.com/business/products/mobile/google/) - [Internet](#)[Internet](https://www.verizon.com) Internet - [Shop all deals](https://www.verizon.com/business/products/internet/deals/) - [Business Internet](https://www.verizon.com/business/products/internet/) - [Check internet availability](https://www.verizon.com/foryoursmallbiz/Internet) - [Routers & extenders](https://www.verizon.com/business/products/internet/routers-network-extenders/) - [Fios TV](https://www.verizon.com/business/products/internet/business-tv/) - [Tech support](https://www.verizon.com/business/products/internet/service-protection-plan/) - [Internet speed test](https://www.verizon.com/business/products/internet/business-speed-test/) - [Internet security solution](https://www.verizon.com/business/products/security/network-cloud-security/business-internet-security/) - [Network](#)[Network](https://www.verizon.com) Network - [Overview](https://www.verizon.com/business/products/networks/) - [Connectivity innovations](https://www.verizon.com/business/resources/lp/connectivity-innovations/) - [Managed network services](https://www.verizon.com/business/products/networks/managed-network-services/) - [Virtual network services](https://www.verizon.com/business/products/networks/virtual-network-services/) - [Connectivity](https://www.verizon.com/business/products/networks/connectivity/) - [Private 5G network](https://www.verizon.com/business/products/networks/connectivity/private-5g-network/) - [CPE and Subscription Services](https://www.verizon.com/business/products/networks/cpe-and-subscription-services/) - [Security](#)[Security](https://www.verizon.com) Security - [Overview](https://www.verizon.com/business/products/security/) - [DDoS Shield](https://www.verizon.com/business/products/security/network-cloud-security/ddos-shield/) - [Secure Access Service Edge (SASE)](https://www.verizon.com/business/products/security/network-cloud-security/sase-management/) - [Managed Security Services](https://www.verizon.com/business/products/security/network-cloud-security/security-device-monitoring-management/) - [Business Internet Secure](https://www.verizon.com/business/products/security/business-internet-secure/) - [Verizon Business Internet Security](https://www.verizon.com/business/products/security/network-cloud-security/business-internet-security/) - [Verizon Business Mobile Internet Security](https://www.verizon.com/business/products/security/network-cloud-security/mobile-internet-security/) - [Mobile Device Management](https://www.verizon.com/business/products/security/mobile-device-management/) - [Mobile Threat Defense](https://www.verizon.com/business/products/security/mobile-threat-defense/) - [Business Mobile Secure Plus](https://www.verizon.com/business/products/security/business-mobile-secure-plus/) - [Voice and collaboration](#)[Voice and collaboration](https://www.verizon.com) Voice and collaboration - [Overview](https://www.verizon.com/business/products/voice-collaboration/) - [One Talk](https://www.verizon.com/business/products/voice-collaboration/one-talk/) - [Webex Cloud Communications](https://www.verizon.com/business/products/voice-collaboration/webex-cloud-communications/) - [Verizon Calling Solutions for Microsoft Teams](https://www.verizon.com/business/products/voice-collaboration/microsoft-teams/) - [VoIP phone services](https://www.verizon.com/business/products/voice-collaboration/voip/) - [Push to Talk Plus](https://www.verizon.com/business/products/voice-collaboration/push-talk-plus/) - [Business & Enterprise Messaging](https://www.verizon.com/business/products/voice-collaboration/business-sms-solutions/) - [Business Assistant](https://www.verizon.com/business/solutions/ai-business-assistant/) - [Plain Old Telephone Service](https://www.verizon.com/business/products/voice-collaboration/plain-old-telephone-service-replacement/) - [Contact centers and CX](#)[Contact centers and CX](https://www.verizon.com) Contact centers and CX - [Overview](https://www.verizon.com/business/products/contact-center-cx/) - [Cloud contact center](https://www.verizon.com/business/products/contact-center-cx/cloud-contact-center/) - [Voice security](https://www.verizon.com/business/products/contact-center-cx/voice-security/) - [Customer engagement](https://www.verizon.com/business/products/contact-center-cx/customer-engagement/) - [Voice services](https://www.verizon.com/business/products/contact-center-cx/voice-services/) - [Voice API solutions](https://www.verizon.com/business/products/contact-center-cx/voice-api/) - [Internet of Things](#)[Internet of Things](https://www.verizon.com) Internet of Things - [Overview](https://www.verizon.com/business/products/internet-of-things/) - [IoT devices](https://www.verizon.com/business/products/internet-of-things/devices/) - [IoT networks](https://www.verizon.com/business/products/internet-of-things/iot-networks/) - [5G Standalone & RedCap](https://www.verizon.com/business/products/internet-of-things/iot-networks/5g-standalone-redcap/) - [IoT platform (ThingSpace) and services](https://www.verizon.com/business/products/internet-of-things/iot-platform-and-services/) - [IoT applications](https://www.verizon.com/business/products/internet-of-things/iot-applications/) - [IoT Satellite Connectivity](https://www.verizon.com/business/products/internet-of-things/satellite-connectivity/) - [Fleet management](https://www.verizonconnect.com?utm_medium=referral&utm_source=verizon&lead=verizonReferral) - [5G Edge](#)[5G Edge](https://www.verizon.com) 5G Edge - [Overview](https://www.verizon.com/business/products/5g-edge/) - [Accelerated Access facial authentication](https://www.verizon.com/business/products/5g-edge/accelerated-access/) - [Crowd Analytics](https://www.verizon.com/business/products/5g-edge/crowd-analytics/) - [Go to all products](https://www.verizon.com/business/products/) - [Industry](#)[Industry](https://www.verizon.com) Industry - [Construction](#)[Construction](https://www.verizon.com) Construction - [Overview](https://www.verizon.com/business/solutions/industry/construction/) - [Future-ready worksites](https://www.verizon.com/business/solutions/industry/construction/future-ready-worksites/) - [Efficient operations](https://www.verizon.com/business/solutions/industry/construction/efficient-operations/) - [Connected workforces](https://www.verizon.com/business/solutions/industry/construction/connected-workforces/) - [Data security](https://www.verizon.com/business/solutions/industry/construction/security-for-workforces-digital-data/) - [Healthcare](https://www.verizon.com/business/solutions/industry/healthcare/) - [Automotive](#)[Automotive](https://www.verizon.com) Automotive - [Overview](https://www.verizon.com/business/solutions/industry/automotive/) - [Connected vehicles](https://www.verizon.com/business/solutions/industry/automotive/autonomous-connected-vehicles/) - [Unified technology](https://www.verizon.com/business/solutions/industry/automotive/autonomous-vehicle-deployment-solutions/) - [Immersive vehicle experiences](https://www.verizon.com/business/solutions/industry/automotive/immersive-customer-vehicle-experiences/) - [Data security](https://www.verizon.com/business/solutions/industry/automotive/protecting-vehicle-and-customer-data/) - [Manufacturing](#)[Manufacturing](https://www.verizon.com) Manufacturing - [Overview](https://www.verizon.com/business/solutions/industry/manufacturing/) - [Enabling Industry 4.0](https://www.verizon.com/business/solutions/industry/manufacturing/smart-manufacturing-and-industry-4-0/) - [Improving your productivity](https://www.verizon.com/business/solutions/industry/manufacturing/connected-factories/) - [Enhancing your security](https://www.verizon.com/business/solutions/industry/manufacturing/data-protection-and-privacy-solutions/) - [Empowering your workforce](https://www.verizon.com/business/solutions/industry/manufacturing/connected-workforce/) - [Distribution & logistics](https://www.verizon.com/business/solutions/industry/distribution-logistics/) - [Retail](#)[Retail](https://www.verizon.com) Retail - [Overview](https://www.verizon.com/business/solutions/industry/retail/) - [Enterprise connectivity](https://www.verizon.com/business/solutions/industry/retail/digital-connectivity-in-business/) - [Enhanced customer experiences](https://www.verizon.com/business/solutions/industry/retail/enhancing-customer-experiences/) - [Efficient operations](https://www.verizon.com/business/solutions/industry/retail/operational-efficiency-with-iot/) - [Data protection](https://www.verizon.com/business/solutions/industry/retail/protecting-customer-payment-and-company-data/) - [Financial](#)[Financial](https://www.verizon.com) Financial - [Overview](https://www.verizon.com/business/solutions/industry/financial/) - [Better infrastructure](https://www.verizon.com/business/solutions/industry/financial/building-a-better-infrastructure/) - [Protect critical data Data security](https://www.verizon.com/business/solutions/industry/financial/protecting-critical-financial-data/) - [Personalized customer experiences](https://www.verizon.com/business/solutions/industry/financial/improving-customer-experience/) - [Real-time innovation](https://www.verizon.com/business/solutions/industry/financial/real-time-innovation/) - [Media & entertainment](#)[Media & entertainment](https://www.verizon.com) Media & entertainment - [Overview](https://www.verizon.com/business/solutions/industry/media-entertainment/) - [Intelligent venues](https://www.verizon.com/business/solutions/industry/media-entertainment/intelligent-venues-and-arenas/) - [Connected athletes](https://www.verizon.com/business/solutions/industry/media-entertainment/connected-athletes/) - [Enhance experiences](https://www.verizon.com/business/solutions/industry/media-entertainment/enhancing-customer-venue-experiences/) - [Data and IP protection](https://www.verizon.com/business/solutions/industry/media-entertainment/protect-ip-and-data/) - [Energy & utilities](#)[Energy & utilities](https://www.verizon.com) Energy & utilities - [Overview](https://www.verizon.com/business/solutions/industry/energy-and-utilities/) - [Connected smart grids](https://www.verizon.com/business/solutions/industry/energy-and-utilities/smart-grids/) - [Efficient operations](https://www.verizon.com/business/solutions/industry/energy-and-utilities/operation-efficiencies/) - [Data security](https://www.verizon.com/business/solutions/industry/energy-and-utilities/safeguarding-data/) - [Enhanced customer experiences](https://www.verizon.com/business/solutions/industry/energy-and-utilities/differentiated-cx/) - [Public Sector](#)[Public Sector](https://www.verizon.com) Public Sector - [Overview](https://www.verizon.com/business/solutions/public-sector/) - [Education](https://www.verizon.com/business/solutions/public-sector/education/) - [Federal Government](https://www.verizon.com/business/solutions/public-sector/federal-government/) - [Public Safety](https://www.verizon.com/business/solutions/public-sector/public-safety/) - [State & Local Government](https://www.verizon.com/business/solutions/public-sector/state-local-government/) - [All Industries](https://www.verizon.com/business/solutions/industry/) - [Small business](#)[Small business](https://www.verizon.com) Small business - [Overview](https://www.verizon.com/business/solutions/small-business/) - [Business Unlimited plans](https://www.verizon.com/business/products/mobile/plans/business-unlimited/) - [Business internet](https://www.verizon.com/business/products/internet/) - [Bring your own device](https://www.verizon.com/business/products/mobile/plans/bring-your-own-device/) - [Verizon Business Marketplace](https://www.verizon.com/business/solutions/marketplace/) - [Business Assistant](https://www.verizon.com/business/solutions/ai-business-assistant/) - [One Talk](https://www.verizon.com/business/products/voice-collaboration/one-talk/) - [Enterprise](#)[Enterprise](https://www.verizon.com) Enterprise - [Overview](https://www.verizon.com/business/solutions/enterprise/) - [Connectivity innovations](https://www.verizon.com/business/resources/lp/connectivity-innovations/) - [Verizon AI Connect](https://www.verizon.com/business/solutions/ai-connect/) - [Verizon Mobile for Microsoft Teams](https://www.verizon.com/business/products/voice-collaboration/microsoft-teams/unified-mobile/) - [Private 5G Network](https://www.verizon.com/business/products/networks/connectivity/private-5g-network/) - [5G Edge computing](https://www.verizon.com/business/solutions/business-intelligence/edge-computing/) - [Supercharge your IT with 5G](https://www.verizon.com/business/solutions/it-infrastructure/5g/) - [Better infrastructure](https://www.verizon.com/business/solutions/build-a-better-infrastructure/) - [One Talk](https://www.verizon.com/business/products/voice-collaboration/one-talk/) - [Public Sector](#)[Public Sector](https://www.verizon.com) Public Sector - [Overview](https://www.verizon.com/business/solutions/public-sector/) - [DBIR for Public Sector](https://www.verizon.com/business/resources/reports/2024-dbir-public-sector-snapshot.pdf) - [Security](https://www.verizon.com/business/products/security/) - [Public Sector devices](https://www.verizon.com/business/products/mobile/public-sector/) - [Education](https://www.verizon.com/business/solutions/public-sector/education/) - [Federal Government](https://www.verizon.com/business/solutions/public-sector/federal-government/) - [Public Safety](https://www.verizon.com/business/solutions/public-sector/public-safety/) - [State & Local Government](https://www.verizon.com/business/solutions/public-sector/state-local-government/) - 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Date published: March 31, 2026 [](https://www.verizon.com) ## Overview - __What is a Botnet?__ A botnet is a network of computers infected by malware and controlled by hackers, which is used to carry out coordinated, malicious attacks. - __Difference between Bot vs. Botnet:__ While a single "bot" refers to one infected device or automated script, a "botnet" is an entire army of these zombie computers controlled in unison by a "bot herder". - __How to protect your devices from Botnets?__ To prevent your devices from becoming part of a botnet, you must utilize endpoint protection, update software regularly, and implement strict network traffic monitoring. [](https://www.verizon.com) A botnet is a group of computers infected with malware to carry out cyber attacks. The term “botnet” is a portmanteau of “robot” and “network,” and describes the relationship of devices that become part of the botnet, also referred to individually as “bots.”  A botnet can consist of any number of different devices that have been infected with a particular malware. Once infected, a hacker can use these devices to orchestrate attacks. Some attacks make use of individual devices, while others coordinate attacks using several or all of the infected bots. Attacks occur behind the scenes, making use of botnet malware on infected devices, but not necessarily its software or interface. Because of this, a user is often unaware their device has been compromised or assimilated. It also means a device can perform actions it was never meant to be capable of performing. ## __How does a botnet work?__ Botnets predominantly make use of specific malware that allows a hacker or bot herder to command all the infected devices in the network. By only using required resources on each device—such as memory, CPU utilization and disk I/O—these attacks can be made difficult for infected users to notice. However, many of these attacks require more computing resources than a hacker can gain from just one infected device, which is why they aim to infect many devices to accomplish the intended outcome of the attack. Devices infected by a botnet attack are sometimes referred to as [computer zombies](https://www.pandasecurity.com/en/security-info/zombie/) since they are now under the control of a bot herder and will follow their commands. The bot herder often has access to low-level system functions, and can use devices to perform several botnet attacks. These can include spreading malware that increases a botnet’s reach, overloading a system’s resources to affect performance and availability, and stealing secure data. ### __What types of devices can be affected?__ Any internet-connected device has the potential to become part of a botnet. Traditionally, botnets were associated with computers and cell phones, but the reach of bot herders continues to grow. Each year, more smart devices gain network functionality and essentially become part of the Internet of Things (IoT) network, which puts them at potential risk of malware infection. ### __How does an attacker control a botnet?__ A hacker usually uses a command and control server to issue instructions to the bots in a botnet. This is how infected computers can know how to perform an attack. Commands can then be issued using a network protocol such as IRC or HTTP. These established methods of communication can allow hackers to easily orchestrate multiple devices and issue commands. There are generally two approaches to carrying out a botnet attack—[centralized](https://www.sciencedirect.com/topics/computer-science/centralized-botnets) or [decentralized](https://www.cs.ucf.edu/~czou/research/P2PBotnets-bookChapter.pdf) models of attack—and the main difference is how instructions are issued to members of the botnet. - Centralized botnet attacks: In this model, the command and control server is used by the bot herder to communicate with each computer zombie. However, this approach bears risk for the attacker in terms of ease to trace attacks back to the initial bot herder. - Decentralized botnet attacks: In a decentralized, or peer-to-peer (P2P), approach, all of the computer zombies are in communication with each other. This means that the bot herder can issue instructions to any one of the bots, and the instructions will spread among the entire botnet. This approach then can make it harder to trace the device that initially issued the commands. Both approaches still require an initial command from a bot herder, and they both can result in the same types of attacks. However, the approach can have an impact on the efficiency and scalability of a botnet. The larger a botnet, the harder it will be to connect to each bot to issue new instructions. For that reason, [a decentralized approach is generally harder to shut down](https://www.cloudflare.com/learning/ddos/glossary/mirai-botnet/), since it takes more than just reaching the command and control server. ### __How are zombies in a botnet used?__ How a zombie is used depends on the bot herder and their goals. However, each botnet attack usually begins with the hacker creating an army of zombies. The way each device becomes infected varies as well, but the initial infection typically stems from the use of malware. Once infected and able to receive instructions, a zombie lies in wait. In many cases, users can still access these devices with little issue. However, once a bot herder issues a command, that device becomes an unwitting participant in a botnet attack, which can take on several forms. ## __What is a botnet attack?__ A botnet attack is a cyberattack made through the use of a botnet. Because the actual attack is carried out remotely by bots rather than the hacker, these attacks generally afford the criminal relative anonymity. Depending on the sophistication and nature of the attack, it can be difficult to trace a botnet attack’s origins. Botnet attacks can also expand the potential power of a hacker. Making use of the combined efforts of multiple devices, the bot herder can have increased access to resources that go beyond what could be done on a single machine. This includes coordinated attacks, mass emailing strategies, and the collection of information from a multitude of sources. Botnet attacks can have a variety of ultimate goals and approaches. Some target the information contained on the bot device, and some use the bots to create further damage. However, each type of botnet attack is similar in its use of an innocent user’s device without that user’s consent.  ### __Spamming and phishing__ A botnet can be used as a source for a spamming or phishing campaign. Computers in a botnet could be forced by a hacker to send mass amounts of emails, making it difficult to trace the initial source of the operation. Hackers can pose as a figure of authority, such as a boss, or a member of the IT department, to seem legitimate when they ask recipients for private information. This use of social engineering to gain access can also make it harder to trace, since data is essentially volunteered, rather than stolen through an external malicious attack. These emails are often sent in attempts to victimize more people, either to gain account access or install malware. A spam campaign from a botnet can even be used to propagate the malware that turns a device into a bot. ### __Sniffing and keylogging__ A keylogger is a type of cyberattack that monitors a user’s keystrokes and records a log through the use of artificial intelligence (AI). Since AI can identify patterns in the logged information, it can help an attacker easily gain access to passwords and other personal information. A [packet sniffer](https://www.kaspersky.com/resource-center/definitions/what-is-a-packet-sniffer) similarly monitors and logs data. However, rather than recording a user’s local inputs, it monitors packets or pieces of data sent over a network. These packets contain the information sent and received by a computer, so illegally intercepting them can give hackers access to all kinds of information. Performing these attacks through a botnet gives hackers a wide range of logged data from devices in their botnet. This can give them deeper access to things like email addresses, bank accounts and more. ### __Account takeover__ [Taking over an account is generally a common end goal](https://www.scmagazine.com/analysis/identity-and-access/account-takeover-poised-to-surpass-malware-as-the-no-1-security-concern) for many types of botnet attacks. Once a hacker gains access to an account, they usually can use the information stored within that account in several ways. The hacker could use that information to obtain private information, steal funds or  sell it to a third party.  They could even use the information to lock users out and hold accounts for ransom. Hackers make use of several techniques to achieve an account takeover, including social engineering, phishing, [ransomware](https://www.verizon.com/business/resources/articles/s/what-is-ransomware-and-how-to-prevent-ransomware-attacks/), sniffing and keylogging—all of which can be made easier through botnet attacks. ### __DDoS attacks__ A [distributed denial of service (DDoS)](https://www.verizon.com/business/resources/articles/s/understanding-the-ddos-attack-threat/) attack is when an attacker overwhelms a computer network, server or system with repeated traffic. Through the use of a botnet, a cybercriminal can use the combined efforts of many individual computers to inundate a service, server or network, using up available network and processing bandwidth, with the ultimate goal of “denying service.”  These attacks can have a range of effects from slowing down a site’s performance, to crashing a server indefinitely. DDoS attacks are often used to apply pressure on a specific target, such as a company, website, or organization. ### __Brute force attacks__ A brute force attack is a repeated attempt to submit passwords until the correct one is discovered. Using a botnet, a hacker can systematically try hundreds or thousands of different passwords until they guess the right one. Once inside, they usually are able to gain access to whatever was locked within the account. Through brute force botnet attacks, a cybercriminal can access personal information, bank accounts, and other private data. The hacker can then use this information themselves, leverage the information to hold an account ransom or sell it to a third party. ### __Credential stuffing__ Credential stuffing involves using stolen credentials — oftentimes obtained through a previous breach or purchased through the dark web — to gain access to users’ other online accounts. Because many people use the same credentials for a multitude of sites, cybercriminals will hope that the usernames and passwords they obtained pertaining to one website or portal will work somewhere else. As such, they can automate botnets for the purpose of trying out stolen credentials on a smattering of websites across the internet. Botnets can make it difficult for the targeted website to detect and block the attack. Attackers can do this by getting the botnet to simulate human behavior, such as by clicking links or filling out forms. ### __Crypto mining__ Cryptocurrency is mined via the solution of complex math equations that require a significant amount of computing power. Attackers may use malware to take over others’ devices, so they can harness the power of those devices to mine cryptocurrency.  If an attacker can attach a piece of malicious code that runs in the background and uses your computing resources to engage in crypto mining, they essentially will be able to use your computer to make money for themselves. The problem with this scheme is the enormous amount of computing power previously mentioned; one infected machine would be far too inefficient at crypto mining and would likely drain many system resources, alerting the computer’s user to the malware’s presence. Instead, cybercriminals can use small amounts of computing power across a large botnet — so small, in fact, that a single individual may not notice their device is being used. Nevertheless, performance can still be affected negatively, and there’s no telling what else the malware could be programmed to seek out or destroy. ## __How to tell if your computer is part of a botnet__ Determining whether your device is part of a botnet can be difficult. By design, botnet malware takes efforts to stay hidden, both from the user and from system processes that check for malicious software. Sometimes, it is possible to monitor system usage and find your computer is under more stress than it should be. This could be an indication of botnet malware infection. By the time you realize you have been infected, some of your private data may have already been stolen. Because of this, it is best to try and [take efforts to avoid infection](https://www.verizon.com/business/resources/articles/s/proactive-incident-response-can-help-prevent-cyber-attacks/) in the first place. ## __How to protect against botnets__ Protecting against botnets takes a continued effort similar to [protecting against other types of malware](https://www.verizon.com/business/resources/security/ten-best-practices-for-internet-security/). To stay on top of increasingly sophisticated hackers, you should consider  keeping security measures up to date. This includes the use of software, as well as actions individuals can take to prevent being victimized - Update operating systems: Operating system developers continuously support their platforms with updates that often close security gaps. By downloading these updates, you can avoid falling victim to hackers that make use of these previously discovered exploits. - Avoid clicking suspicious links: Malware infections often come from a user clicking suspicious links or downloading unknown files from an untrustworthy source. - Avoid suspicious emails: Be wary of phishing emails or emails with suspicious-looking attachments. Clicking links or downloading attachments from emails can easily get a device infected with malware and cause it to become part of a botnet. - Use security software: Install [security software on mobile devices](https://www.verizon.com/business/products/security/) as well as desktop computers to keep them more secure from botnet attacks. - Use strong passwords on all smart devices: Use unique passwords across devices that incorporate lengthy combinations of numbers, characters and upper- and lower-case letters. Botnets can cause a lot of damage to systems that have been infected, as well as the targets of further attacks. Removing a bot from a botnet can help to reduce this damage, but the potential is always there for a new system to replace it, making botnets a particularly problematic type of cyber attack. Learn more about how Verizon’s solutions can help [keep your sensitive data and assets protected](https://www.verizon.com/business/products/security/web-security/bot-management/) from cyberattacks. *The author of this content is a paid contributor for Verizon.* [](https://www.verizon.com) [](https://www.verizon.com) ## FAQs ### What is a botnet in cyber security? [](https://www.verizon.com) In cybersecurity, a botnet is a collection of independent computers or internet-connected devices that have been hacked by a cybercriminal to perform malicious acts in unison. ### How do botnets work? [](https://www.verizon.com) Botnets work by infecting devices with specialized malware, turning them into "zombie computers" that secretly receive and execute commands from a central attacker, known as a bot herder. ### What is a botnet attack? [](https://www.verizon.com) A botnet attack occurs when a hacker uses their network of infected devices to launch coordinated cyber assaults, such as Distributed Denial of Service (DDoS) attacks, to take down multiple services very quickly. ### What types of devices are vulnerable to becoming part of a botnet? [](https://www.verizon.com) Any type of internet-enabled device is vulnerable, including computers, servers, mobile devices, and IoT hardware. ### How do you protect your computer from botnets? [](https://www.verizon.com) You can protect your systems by using robust antivirus software, keeping your operating systems updated, using strong passwords, and avoiding suspicious downloads or email links. ### What do botnets do? [](https://www.verizon.com) Hackers use botnets for unlawful purposes, including stealing sensitive information, distributing spam, and flooding servers beyond their capacity to cause outages. ## Let’s connect ArgentinaAustraliaAustriaBelgiumBrazilCanadaChileChinaColombiaCosta RicaDenmarkFinlandFranceGermanyHong KongIndiaIrelandItalyJapanKoreaLuxembourgMexicoNetherlandsNew ZealandNorwayPanamaPortugalSingaporeSpainSwedenSwitzerlandTaiwanUnited KingdomUnited StatesVenezuela Call sales [888-789-1223](tel:8887891223) Chat with us [Start live chat](https://www.verizon.com#chat) Have us contact you [Request a call](https://www.verizon.com/business/contact/request-consultation/) Get updates [Sign up for insights](https://www.verizon.com/business/opt-in) Already have an account?   [Log in](https://mblogin.verizonwireless.com/account/business/signin)[Explore support](https://www.verizon.com/business/support/) ## Join the conversation. Subscribe to get expert tips and information from Verizon. 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