Self-Activating your Set-Top Box
Set-Top Box Dimensions
Figure depicting the Motorola 2500 Set-Top Box
Motorola 2500 SD STB User Guide (See page 11)
Reset your STB to fix common issues
TV Picture Issues
More Troubleshooting Tips
How do I upgrade my Set-Top Box to a DVR?
If you are self-installing a Set-Top Box, follow the Self-Install User Guide that came with your equipment. If you've misplaced your guide, download a PDF of the guide:
For Arris models, VMS1100 or IPC1100, click here for General instructions.
For All Other Models (QIP 7216-1, 7218 models, 6200, 6416, 7199, 7216, 7232, CHS335, CHS435, 2500 SD models), click here.
Model numbers are located on the front of your Set Top Box
Have you completed all the preliminary steps and now need to activate your equipment? Follow the online activation steps. Activation takes approximately 30 minutes.
Below are wiring diagrams to help connect equipment like your stereo TV, VCR, and audio receiver.