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In this article:
  • Confirm a payment
  • Download a payment receipt
  • Download a payment status

Confirm a payment

Last updated: 10/02/2022

Online payments typically process within 24 to 96 hours after being submitted. You should receive an email confirmation once your payment is complete or if there's an issue processing your payment (unless you have made changes to your notification settings.)

Confirm a payment

To check the status of your payments and to confirm they’ve processed correctly, follow the steps below:

 

1. Sign in to Verizon Enterprise Center

2. Select Billing > Payment history

3. Select the Payment history tab next to Invoices to view all the payment information for your accounts

4. The Status column will show a Processed status message where payment has successfully been applied or Failed where the payment was unsuccessful

 

Download a payment receipt

1. Go to the Invoices page
2. Click the three dots icon  to select the account for the invoice you want to view
3. View payment history option is available for the user to select and view payment status

 

 

Download a payment status

To download payment status from the Payment History page, follow the instructions below:

 

1. Click  checkbox/es to select one or more accounts

2. Click the  download icon next to the search bar to download a PDF payment receipt 



Related topics

  • Set up Auto Pay

    Set up automatic payments to skip making monthly transactions.

  • Update your payment methods

    Add or edit your bank account and credit/debit card information.

  • Make a payment

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  • Keep learning

    Access in-depth tutorials or join a related instructor-led class with our training team.

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