Like automatic call forwarding, voicemail to email, seamless call transfer between devices and dozens of others.
Keep your business running:
If you lose power, our cloud-based VoIP connection can reroute calls to another preset number.
With 45+ features, you can control your communications, improve customer experience, streamline your business, and simplify your day to day.
Select a converter if you'd like to keep your current phone equipment. PBX and Key Systems are not supported on Analog Converters (ATA).
Business Digital Voice is a VoIP (Voice over Internet Protocol) phone service provided by broadband. VoIP is a technology that transports high quality voice calls over the internet instead of a traditional phone network.
Features: 45+ advanced features included at no additional cost.
Flexibility: Work from anywhere you have an Internet connection. Supports road warriors and remote workers.
Seamlessness: Don't miss a call. With the Business Digital Voice Mobile app you can answer business calls right from your cell phone. If you make outbound calls, your business caller ID will show to the receiver.
Disaster Recovery: VoIP-based phone systems reside "in the cloud". This allows you to maintain customer communications when you lose power by routing calls to another phone number or your mobile phone.
Fax machines require a Business Digital Voice telephone line and an Analog converter (ATA) to work.
Verizon Fios customers can fax unlimited pages on their Business Digital Voice line.
For non-Fios customers, it is not recommended to fax more than 5 pages per fax. Verizon cannot guarantee your fax machine will work on a VoIP line. Credit card, alarm, fire, elevator, or security lines are not supported on Business Digital Voice. You can purchase an additional copper telephone line for these purposes.
Business Digital Voice requires IP phones that work over an internet connection. These phones allow you to manage some of your Business Digital Voice features right from the phone and provide high quality calls. Verizon offers a variety of IP phones starting at $85.00 to best fit your business needs. At this time, we do not allow customers to bring their own VoIP equipment.
If you do not want to purchase IP Phones, you can purchase an Analog Terminal Adapter (ATA) starting at $85.00 to use with two telephones. You plug your traditional analog phone(s) into the adapter and it will run over IP! Please note: you cannot plug IP Phones into an ATA.
PBX and Key Systems are not supported on ATAs. Customers faxing on Business Digital Voice will need an ATA. Please see "Can I use my fax, alarm, or credit card lines on Business Digital Voice" for more information.
Business Digital Voice is the premier solution that provides big business tools for small businesses, with over 45 features to make your business more efficient, productive and mobile. With Business Digital Voice, you receive an Auto Attendant which acts as your Virtual Receptionist. We also include mobile and desktop apps so you can manage your calls and business when you are away from your desk. Multiple call forwarding options are available so you don't miss a call. For a complete list of features, click here.
Our customers talk about how Verizon powers their business.
I love Fios. It's fantastic for a thousand different reasons. Just about everything out here in the shop requires the internet in some way or another and so that's all on the Wi-Fi. You have to have it and it has to be fast.
Owner, Precision Tuning Motorsports
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Verizon received the highest score among small/medium businesses in the J.D. Power 2017-2019 Business Wireline Satisfaction Study of customers’ satisfaction with their business wireline service. Visit jdpower.com/awards.
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