The IT department works with everyone from R&D and production to customer service, finance, sales and marketing to help them leverage digital transformation within each business unit. As a result, IT often has a holistic understanding of the goals of the wider organization and, perhaps more important, the strengths and weaknesses of each department. So while a company’s digital transformation might be led by an executive, it is driven by IT.
As CIOs and their teams take on more of a strategic role within the organization, understanding the benefits of DevOps and adopting a DevOps strategy will be key to success. In software development, the benefits of DevOps is that it unites development and operations for a shorter development time and more frequent product updates. DevOps is known for speed, collaboration and automation. Compared to a waterfall method of development where progress flows in one direction, one of the benefits of DevOps is that it can more quickly deliver a better product that is more relevant to a customer’s needs.
Like software development, IT can benefit from adopting a DevOps strategy. By using automation to free up staff time, IT can minimize the amount of time it spends on repetitive, mundane tasks and focus instead on more strategic initiatives. As the department most likely to coordinate with other teams in the organization, IT can take a DevOps approach to foster collaboration and eliminate silos between data and systems.