3. Consumers demand digital-first experiences be available to all
Forrester believes that as a result of the way they adopted technology over the last 18 months, 8 in 10 consumers will see the world as all digital. That means everything from mobile apps to chatbots have to work as reliably and seamlessly as possible.3
It also necessitates that teams developing those apps and not traditionally considered in the network planning processes, now need to be involved in the digital transformation planning process. Forrester predicts $10 billion in design spending will shift to vendors and services committed to accessibility in 2022.3
Underlying all these trends is the need for a flexible and secure network infrastructure that can allow businesses to be nimble enough to continually advance their digital transformation strategy as their needs change. Five years ago, very few could have seen how digital transformation would unfold. The best way to plan for the next five to ten years is to build network foundations now for future innovation.
So what is digital transformation for your organization? Learn more about how the right partner can provide a secure, high-performing network with ubiquitous access.