VMMT offers several benefits that enterprises should consider. First, VMMT takes the term “unified communications” literally. It’s a centralized platform that enables all users—including remote and mobile workers, those on the front line, and people in the office—to access Teams. With the integration of Verizon calling within Teams, VMMT provides a unified business communications experience that is significantly simpler for the worker.
VMMT also includes several other features, including the following:
Seamless call transitions: The transition between a simple voice call and Teams is impossible with some systems. VMMT makes it easy to switch between a mobile voice call and a Teams meeting. How often are you in transit for the start of a Teams call and then in the office for the end? This seamless transition eases the disruption. VMMT also simplifies the process of moving from a voice call to a Teams video call.
A single phone number for business users: Managing multiple phone numbers can be a challenge. And keeping track of the device where a specific call or voicemail came in can be confusing. Having a single number, unified call history, and voicemail simplifies that. Workers can make and receive calls from the smartphone’s native dialer or Teams endpoints using one business-owned mobile number while enjoying the simplicity of a single number across devices.
Better corporate control: The plethora of devices needed to support all the communication tools mobile workers use can be a liability for companies. VMMT can integrate with a company’s compliance recording solution for mobile calls without requiring the purchase of additional apps.
A more secure solution: VMMT can be managed with corporate mobile device management (MDM) solutions such as Microsoft Intune, which enables SecOps teams to apply security policies directly to the device. Consequently, organizations can extend enterprise-grade business policies across mobile devices. Enterprises can configure devices to make calls appear to come from the organization rather than a user’s mobile phone so that their direct numbers are not exposed externally.
Reduced costs: VMMT can lower costs and eliminate redundancies by consolidating mobile, hybrid, and front-line workers onto one mobile number. This removes redundancies and reduces the costs associated with multiple phone numbers and devices as well as duplicate systems.
Simpler calling process: The ZK Research 2023 Hybrid Work Study shows that workers spend up to 40% of their time simply managing their work. Having one phone number for both mobile and Teams can eliminate a chunk of that inefficiency.
Simultaneous ringing on all Teams endpoints: With VMMT, when a call comes in on Teams, it rings on the smartphone’s native dialer—as well as across laptops, tablets, and desk phones. This enables employees to answer and make Teams calls on the device of their choice and to move a call to another device with no delay.
No app needed: With VMMT, there’s no need to have the Teams app open. As a result, workers will miss fewer calls and be more productive.
Presence integration: Understanding the availability and location of individual employees is a great advantage when planning meetings or trying to get in touch with perennially mobile workers. VMMT turns a mobile phone into a Teams endpoint, so Teams can update presence based on mobile device status.