SUNCOM
Verizon services under the SUNCOM contract include IP Trunking, Virtual Contact Center, Digital Customer Experience and Verizon-managed Microsoft Teams®.
Contract:
DMS-17/18-004E
SUNCOM services
Stay connected in a digital workforce.
Verizon-managed Microsoft Teams® services demo
See our virtual demo of the Verizon-managed Microsoft Teams services platform we have available on SUNCOM. You will:
- View a summary of the key calling features and administrative capabilities available on Verizon-managed Microsoft Teams services on the SUNCOM contract
- See the seamless end user experience across different devices – desk phone, softphone & mobile application
- Review the reporting and analytics available on our platform, including proactive alerts and monitoring, troubleshooting and diagnosis to help ensure service quality, end user experience, and drive adoption
Top reasons to enable Florida government with cloud-based collaboration services.
Hear our experts discuss how Verizon’s unified communication solution on MS Teams will empower government agencies to digitally transform employee and citizen experiences. Key emerging trends examined include:
- Employees want to stay remote where possible; there is a growing need to enable a hybrid workforce
- State government agencies have accelerated investments in technology modernization and digital government services
- Continued investments and adoption growth in cloud-based capabilities, specifically Microsoft 365 and MS Teams
Mobile communication services
Building a strong emergency preparedness network in Florida
Government organizations must be prepared for any crisis. In Florida, that means being ready for risks that every state faces, plus tropical storms and hurricanes. To ensure that disaster response teams have the tools they need before, during and after emergencies, the Florida Division of Emergency Management turned to technology.
Hear from Kevin Guthrie, the Executive Director of the state’s emergency management division, how the division leverages technology to bolster the state’s disaster preparedness.
Listen to the webinar and learn:
- How the Florida Division of Emergency Management ensures first responders have the network speed, coverage and security that can help them communicate in critical situations
- Steps government leaders in Florida can take to bolster their own agency’s emergency preparedness
- What technologies, tools and strategies best support mission-critical communications during a crisis
Verizon Q&A with Maggie Hallbach Digital Transformation for a New Age
Maggie Hallbach, Senior Vice President of Business Development and Strategic Sales, Verizon, discusses the changing nature of communications and how new technologies fuel remote work and better constituent services. She answers questions like:
- What’s driving digital services?
- Agencies adopted many new technologies during the pandemic. Which are making the biggest impact?
- How do agencies balance the need for a streamlined customer experience with security needs?
Government Customer Service
1-800-922-0204
Contract Manager
Ryan Walz
410-310-1856
ryan.walz@verizonwireless.com