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Kyocera DuraForce PRO with Sapphire Shield Software Update

Verizon Wireless is pleased to announce a software update for your DuraForce PRO by Kyocera. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.

Before you download:

Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
Ensure your battery is fully charged before starting the software update.

System Update 8

Software Version: 5.572VZ

Android™ Security Patch Level: November 1, 2018

The update includes:

The latest Android security patches

This update addresses:

An issue whereby "Do Not Disturb" doesn’t stop at the automatic rule end time.

Updated: 12/04/2018

System Update 7

Software Version: 5.561VZ

Android security patch level: 2018-08-01

The current software update gives you the most up to date Android security patches on your device.

Updated: 08/15/2018

System Update 6

Software Version: 5.550VZ

Android Security Patch Level: 2018-05-01

This DuraForce PRO by Kyocera software update provides fixes for several issues.

The update includes:

Calling (also known as Call Sync or Call Pull) is now supported and lets you make and receive calls on your smartphone, compatible tablets and smartwatches
Improved Setup Wizard allows you to:
- Import data from an existing device
- Set up as a new device if this is your first smartphone
The latest Android security patches

This update fixes the following issues in which:

Visual Voicemail stopped working when playing, deleting or receiving a voice message, and/or reading a transcripted message
Messaging app stopped working when starting the app; the user saw an error popup "Application does not respond"
The device didn't scan in manual mode when powering up (turning on)
Network mode could not switch correctly from "LTE/GSM/UMTS" to "Global" mode
- When operating in the Global mode, the device will now select CDMA networks, LTE networks, GSM/GPRS/EDGE or UMTS/HSDPA/HSPA+ networks for wireless communications

Updated: 06/14/2018

Next steps and additional links

Please allow additional time for the apps on your device to continue to download after the software update.

Operating System FAQs
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