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Kyocera DuraForce PRO with Sapphire Shield Software Update

Verizon Wireless is pleased to announce a software update for your DuraForce PRO by Kyocera. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.

Before you download:

  • Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
  • Ensure your battery is fully charged before starting the software update.

System Update 8

Software Version: 5.572VZ

Android™ Security Patch Level: November 1, 2018

The update includes:

  • The latest Android security patches

This update addresses:

  • An issue whereby "Do Not Disturb" doesn’t stop at the automatic rule end time.

Updated: 12/04/2018

System Update 7

Software Version: 5.561VZ

Android security patch level: 2018-08-01

The current software update gives you the most up to date Android security patches on your device.

Updated: 08/15/2018

System Update 6

Software Version: 5.550VZ

Android Security Patch Level: 2018-05-01

This DuraForce PRO by Kyocera software update provides fixes for several issues.

The update includes:

  • Calling (also known as Call Sync or Call Pull) is now supported and lets you make and receive calls on your smartphone, compatible tablets and smartwatches
  • Improved Setup Wizard allows you to:
    • Import data from an existing device
    • Set up as a new device if this is your first smartphone
  • The latest Android security patches

This update fixes the following issues in which:

  • Visual Voicemail stopped working when playing, deleting or receiving a voice message, and/or reading a transcripted message
  • Messaging app stopped working when starting the app; the user saw an error popup "Application does not respond"
  • The device didn't scan in manual mode when powering up (turning on)
  • Network mode could not switch correctly from "LTE/GSM/UMTS" to "Global" mode
    • When operating in the Global mode, the device will now select CDMA networks, LTE networks, GSM/GPRS/EDGE or UMTS/HSDPA/HSPA+ networks for wireless communications

Updated: 06/14/2018

Kyocera is a trademark of Kyocera Corporation. DuraForce PRO is a trademark of Kyocera International, Inc.
Android is a trademark of Google, Inc.