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Kyocera DuraForce PRO with Sapphire Shield Software Update
Verizon Wireless is pleased to announce a software update for your DuraForce PRO by Kyocera. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.
Before you download:
- Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
- Ensure your battery is fully charged before starting the software update.
System Update 6
Software Version: 5.550VZ
Android Security Patch Level: 2018-05-01
This DuraForce PRO by Kyocera software update provides fixes for several issues.
The update includes:
- Calling (also known as Call Sync or Call Pull) is now supported and lets you make and receive calls on your smartphone, compatible tablets and smartwatches
- Improved Setup Wizard allows you to:
- Import data from an existing device
- Set up as a new device if this is your first smartphone
- The latest Android security patches
This update fixes the following issues in which:
- Visual Voicemail stopped working when playing, deleting or receiving a voice message, and/or reading a transcripted message
- Messaging app stopped working when starting the app; the user saw an error popup "Application does not respond"
- The device didn't scan in manual mode when powering up (turning on)
- Network mode could not switch correctly from "LTE/GSM/UMTS" to "Global" mode
- When operating in the Global mode, the device will now select CDMA networks, LTE networks, GSM/GPRS/EDGE or UMTS/HSDPA/HSPA+ networks for wireless communications
- When operating in the Global mode, the device will now select CDMA networks, LTE networks, GSM/GPRS/EDGE or UMTS/HSDPA/HSPA+ networks for wireless communications
Updated: 06/14/2018
Next steps and additional links
Please allow additional time for the apps on your device to continue to download after the software update.
- Operating System FAQs
- Check out the latest Verizon offers and upgrade to a newer Kyocera smartphone. Not sure if you're eligible to upgrade yet? Find out fast in My Verizon.
Related Topics
Kyocera is a trademark of Kyocera Corporation. DuraForce PRO is a trademark of Kyocera International, Inc.
Android is a trademark of Google, Inc.