Whether you're launching a direct-to-consumer clothing brand or selling your own custom art online, you'll need to establish a digital storefront and a back-end payments structure.
At the very least, when starting an online retail business, you'll need a website, web hosting services and an order management system to take and process customer orders and to keep track of sales. Depending on the nature of your online retail business, you might also decide to purchase inventory management software to track supplies and their associated costs, along with the number of items you have in stock to deliver to customers. Starting an online retail business is an exciting time.
As many companies shift to remote or hybrid work environments, prioritize technology solutions that help your business be as agile and flexible as possible. Video Conferencing platforms allow you to talk to your customers, partners and suppliers face-to-face in real time speeding up collaboration and increasing customer engagement. Mobile first phone with business features allow you to answer calls virtually anytime and from anywhere. This means fewer missed customer opportunities and better customer experience. Digital workspaces and cloud storage solutions can give you access to critical documents, business apps and business communications in one centralized and secure place. As your business grows, these tools will become even more important to improve your employees' productivity, whether they're in the office or working from home.
This is just a snapshot of potential technologies that can lay the foundation for starting an online retail business. Whatever solutions you choose, a fast, reliable internet connection is a must. Some standard internet plans most consumers purchase for personal use likely won't be enough to meet the high bandwidth, reliability and availability required to run an online retail business. Instead, assess reliable connectivity options that will provide the speed that will fit your organization’s needs. For access to reliable, secure internet connectivity on the go, it also might be a good idea to purchase a mobile hotspot plan and MiFi device if it aligns with your new business's most immediate needs and fits within your budget.