Digital workplace governance is the sum total of policies, strategies, rules, standards, processes, roles and structures that enable a digital workplace to run. It's an overarching framework that aligns digital tools with business objectives, values and regulations.
Well-executed digital workplace governance is necessary in our increasingly competitive, constantly changing world. To survive and thrive, organizations need frameworks that will align their tools to the objectives of the organization. For example, the pandemic forced a sudden shift to remote and hybrid work. Many organizations saw that transition result in a rash of new problems, including employee morale problems, poor productivity, communication problems and unprecedented cyber security exposure.
In other words, companies had the time to deploy tools (such as video calling solutions and cloud applications) but lacked the opportunity to support them with good digital workplace governance. The problems that arose after the sudden rush to remote work illustrate the risks of digital workplace tools without a good digital workplace governance system in place.
The full benefits of the digital workplace can be realized with good digital workplace governance combined with:
- Investment in leading-edge, compatible tools around communication and collaboration
- Digital recruitment and payroll systems
- CRM and CMS tools
- Cloud storage
- Project management and accounting software
The key to success is embracing future-proof, integrated systems that work together and are compatible with the work styles of your employees.