Why is an interoperable communications system important for municipal decision-makers and first responders?
In crisis situations, an interoperable communications system can save lives. First responders must be able to connect with all necessary parties to coordinate action, maximize safety and ensure their objectives are reached as quickly as possible.
The 9/11 attacks were a wake-up call for greater interoperability in law enforcement and first responders. In many cases, communication broke down completely as firefighters, police and other teams couldn't connect and coordinate effectively. Since then, a much greater focus has emerged to build up and optimize communication capabilities.
Real interoperability also allows applications to work across all devices and media. Teams can quickly and seamlessly contact others working in the same situation, regardless of the type of equipment they're using.
Today, voice and data are inherently interoperable. Real interoperability between carriers should exist, and interoperability in law enforcement teams and municipal departments should always be top of mind in this regard to enable seamless collaboration.