Lesson 1

Embrace new ways of working to keep employees happy.

  • Recognize the new reality.

    The pandemic has proven that employees can thrive in a remote work setting, doing the same jobs they would in an office, with high productivity and a better work-life balance. Employees don’t want to lose the quality-of-life improvements they’ve gained.

  • Help your employees thrive.

    Adapting your business to accommodate this new reality comes down to a really simple fact: Your employees are your business.

It’s time to embrace new ways of working to create a stronger workplace—ways that prioritize empathy, diversity and well-being.

In today’s competitive job market, employee satisfaction is more important than ever. It’s key to reducing turnover, increasing productivity and driving customer loyalty.

Take action.

4 steps to embrace new ways of working

  • #1

    Acknowledge different realities and preferences.

    Not all team members experienced the pandemic the same way. Some may have struggled to work in a cramped apartment. Others may have discovered the convenience and flexibility of a home office. Be open to a workplace that can accommodate different preferences.

  • #2

    Redefine productivity.

    Before the pandemic, office workers were typically considered more productive than those working offsite. That’s not the right mindset. It depends on the role, but if your employees are happy and producing at a high level, give them the freedom to work in the way that’s best for them. They’ll love you for it, and it will be reflected in their work.

  • #3

    Embrace diversity.

    Building and celebrating a diverse workplace is the right thing to do. It can make your organization stronger and more productive. New, unique points of view can drive creativity. And happier employees can lead to increases in morale and loyalty.

  • #4

    Get back to prepandemic boundaries.

    Set goals and expectations that a dispersed workforce can unite around. Then involve your team in any technology decisions that impact their work-life balance.

  • Man looking at computer by the stairs.
    • Solutions to support
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