Product Terms and Conditions & Service Level Agreements
These terms and conditions, in addition to providing information about XO’s products, serve as the foundation for certain agreements between XO and its customers.
An agreement, in its entirety, consists of the terms and conditions in a Service Order Agreement ("SOA"), Master Service Order Agreement ("MSOA") or Carrier Master Service Order Agreement ("CMSOA"), applicable Supplemental Product Terms and Conditions; applicable General Terms and Conditions, XO's Acceptable Use Policy ("AUP"), if applicable, and any applicable tariffs.
By signing a SOA, MSOA or CMSOA, a Customer will be bound by the terms thereof, including all applicable incorporated terms and conditions.
Changes of these website terms and conditions will become effective and binding on customers no earlier than fifteen (15) calendar days from the date they are posted on this website unless the changes are non-material in nature or constitute additions to the website. Any material changes, including additions, made to existing text will be shown in BOLDFACE font, except that text removal will be shown by the use of "brackets" ("").“These changes will remain as shown until the next modification is made, at which time any previously highlighted text will be returned to regular font.
References throughout these website documents to “Carrier Services,” whether used in either noun or adjective form, shall mean “Wholesale Services.” If both “Carrier Services” and “Wholesale Services” exist at the same time in the website documents, they shall mean the same as there is no intent to create any distinction in their use.