While some employees excel at working from home, others struggle to be productive in an environment that's designed for living, not working, especially without the buzz of coworkers around them or face-to-face check-ins with the boss.
Remote employee monitoring employs software to keep track of workers' activities based upon a set of established metrics and objectives that can include their keystrokes, hours active, an ability to view their screen in real-time and log internet activity. Some companies are monitoring employees working from home via phone calls and webcams, applications in use and social media activity. There is software available that allows for the remote-control takeover of an employee's workstation. This can be beneficial when training a new employee, for continuing education, or when upgraded or new company software is released.
Many companies are seeking to learn more about monitoring employees working from home, leading to a 60% surge in demand for remote employee monitoring software and tools. Without pre-arranged and agreed upon policies for remote monitoring, these activities may raise privacy concerns and potentially strain the relationship between employers and their staff. To help ease privacy concerns, providing your remote employees with the ability to read and sign off on a remote IT policy allows clarity for the organization and its remote workers.
Face-to-face meetings have swiftly been replaced with virtual meetings which has led to an increased amount of virtual fatigue, or burn-out, while other employees are simply interested in getting back into the office. Research has shown that employees want flexibility and about half of the new pandemic-era WFH workforce is interested in continuing to work remotely.
Remote employee monitoring through software tools can provide insight into how much time employees are spending on work and whether their activities are inherently productive. There are additional ways to help positively impact a remote workforce.