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Usage Controls - Support Overview

Learn how to monitor and manage wireless activities, and set usage limits and restrictions for each account user with Usage Controls. Usage Controls is no longer available for new subscribers and has been replaced by Verizon Smart Family™.


Learn about the different ways you can block calls from specific numbers, text messages, spam and emails. Both free and fee-based options are available.
Verizon FamilyBase has replaced the Usage Controls service, but existing customers can continue using it. Learn how to set usage limits and block calls.