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Verizon Cloud - Support Overview

Verizon Cloud offers secure online storage to back up and sync your important contacts, photos, videos, music, documents, call logs and text messages. Access and manage all your content on any of your devices, even while you're on-the-go.

If you aren't eligible to use Verizon Cloud, you can find other options below to back up your contacts and other content.

Filter all topics below.


Install & Manage Account - Mac

Here's how to access Verizon Cloud from your Mac.
Here's how to sign in or out of the Verizon Cloud app on your Mac.
Here's how to remove and re-add the Verizon Cloud desktop app for Mac.
Here's how to change your Verizon Cloud storage options from the desktop app on your Mac.
Here's how to view the software version of the Verizon Cloud desktop app on your Mac.
Here's how to set up or remove Verizon Cloud backup folders on your Mac.

Install & Manage Account - Windows

Here's how to download and set up Verizon Cloud on your Windows desktop computer.
Here's how to sign in or out of the Verizon Cloud app on your Windows desktop.
Here's how to remove and re-add the Verizon Cloud desktop app for Windows.
Here's how to change your Verizon Cloud storage options from the desktop app for Windows.
Here's how to view the software version your Verizon Cloud desktop app for Windows is running.

Manage Content - Mac

Here's how to enable or disable smart folders, which automatically find and organize Verizon Cloud files on your Mac.

Manage Content - Windows

Here's how to use your sync folder to quickly sync content from your Windows computer.