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Collaborate on your terms

Get the unified communications tools you need, when you need them, for virtually any device.

Save time and control costs

Get a sophisticated collaboration platform without the in-house build-out or maintenance headaches.

Extend your existing services

You can add our on-demand capabilities to extend the power of your existing collaboration tools.

Connect with Verizon reliability

Our highly reliable network delivers the strong, steady performance you need to collaborate effectively.

Get a cloud-based integrated platform with strong service level agreements. 

Best for:

Giving your employees powerful tools and applications to help them collaborate, access critical data and work more productively without the high investments.

Integrating easily with enterprise resource planning (ERP), customer relationship management (CRM), Microsoft® Outlook®, custom software and more

How It Works:


Verizon Unified Communications and Collaboration  as a service gives you access to a range of Cisco applications.

Unified Communications Manager

Expand your meeting rooms! Unified Communications Manager provides audio and video call control, voice services, and IP phone features

Unity Connection

This voice messaging app offers features, including web voicemail and IMAP integration, for clients such as Microsoft Outlook and Cisco Jabber.

Unified Presence

This app allows UCaaS users to view information about users’ availability via clients or integration with third-party enterprise apps.


Jabber is a unified messaging platform that offers secure chat, audio and video calling, voicemail, call control, presence, desktop sharing, mobile access availability, and Cisco WebEx.




Expressway allows remote and mobile workers to access Jabber securely, without the need for a VPN client.

UCCaaS Service options

UCCaaS can be delivered in five primary packages, along with several capabilities that can be ordered a la carte.

Essential Package

This package provides limited Cisco Unified Communications Manager features, including core IP call control, but excluding mobility or single number reach. It's restricted to a single physical device: an analog phone or a low-end Cisco IP phone.

Caller Package

This offering includes the full set of call-control capabilities (including single number reach), plus presence/IM as well as a single endpoint, which can be any of the following: Jabber Desktop, Jabber Mobile or any supported IP phone.

Information Worker (Basic) Package

This includes all of the features in the Caller Package and one endpoint (desktop Jabber, Mobile Jabber or any supported phone model). It adds Unity Connection voicemail, Visual Voicemail and optional telepresence. An additional professional services engagement is required for configuration.

Knowledge Worker (Enhanced) Package

The enhanced package provides unified communications, Single Number Reach, and a core set of collaborative tools—instant messaging and presence. It comes with a full set of unified communications capabilities and endpoints that let business customers extend consistent communications services to employees to remote workplaces.

Power User (Premium) Package

This premium package includes all the features of the Information Worker package, plus support for up to ten endpoints of any type, including Jabber mobile client, Jabber desktop client, Jabber integration with another client or CISCO IP Communicator.

Looking for UCaaS for Government?

Verizon’s UCCaaS for Government  meets the U.S. Federal Government’s strict cloud security standards.

Enhanced Security through FedRamp Authorization

Application providers must go through a rigorous, ongoing process to comply with U.S. Federal government Security standards.  Verizon’s UCCaaS for Government is FedRamp Authorized at the Moderate level. Data is protected, privacy is maintained, and cloud-first mandates can be satisfied.

Collaborate with Ease 

UCCaaS for Government provides employees the ability to collaborate effectively in the office, on the go or at home on virtually any device. Some UCCaaS for Government user licenses include WebEx capabilities to provide comprehensive web-based collaboration capabilities.  As a result, you organization can work more efficiently and serve citizens more effectively.

Multiple User License Options

UCCaaS for Government offers four different user license options to meet the needs of your disparate workforce.  They range from the Communicator license that includes basic call control to the Advanced Collaborator license that includes WebEx conferencing for up to 200 participants, instant messaging and presence and support of up to 10 devices per license.

Deployment Expertise

Migrations to new technologies can be challenging but Verizon has the expertise and experience to help throughout the process. Verizon has a dedicated Program Management Office to provide oversight of our US-based implementation teams. Our UCCaaS designs leverage our networking and VoIP/SIP experience to provide a high quality operating communication environment.

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Put Verizon reliability at the heart of your network.

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Whether you're looking to put this product to work for your business, or you just want more information, we can help you get the answers you need.

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Tell us a little bit about your business and get set up to meet with our professionals to ask questions, get advice or request a quote.

Find what's right for you.

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Talk to us.

Call us to check if this product is available in your area and get pricing. 

Call: 1-800-274-8002