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Virtual Communications Express Virtual Communications Express

Install it yourself

Our hosted VoIP system is simple to install over your existing broadband service, even if you don't have IT expertise.

Peace of Mind

Our hosted VoIP phone system offers disaster recovery / business continuity capabilities, Verizon reliability and 24x7 Customer support.

Control costs

Pay-as-you-go services and self-management tools let you get the capacity you need while keeping spending under control. 

Collaborate with Ease

Connect & collaborate with important clients, employees, and suppliers from virtually anywhere with mobile Unified Communications.

Collaborate with ease, manage costs, and help simplify what it takes to run your business. 

Best for:

Easy installation, even if you don't have IT expertise

Easy management using a web-based portal

Seamless communication and collaboration with Unified Communications

Keeping up with latest communication technology, while controlling costs

Watch VCE in action

"It's made our jobs easier by consolidating what were disparate phone numbers and disparate systems and allowed us to bring to bear the cost efficiencies that come with a unified system, unified billing, and one single partner."


Song Heo, 

COO, EMC Outdoor

EMC Outdoor Thumb Video

Virtual Communications Express lets you build a powerful communications solution and customize it to your business needs.

Bring your own broadband provider

Virtual Communications Express can run over virtually any internet connection, so you can keep your current internet service provider.

Unified communications

Collaborate more effectively with integrated instant messaging and phone presence, as well as value-added high definition audio and video conferencing, desktop sharing and other unified communications apps.

Suite of Advanced Voice features 

Drive better customer service and communications with popular features like Auto Attendant, Hunt Group, Sequential Ring, Visual Voicemail, Call Recording, and many more.  

Connect on multiple devices

Make and receive calls or attend meetings using your desktop phone or computer. User our mobile app on select mobile phones or tablets to stay connected from virtually anywhere.  

Self-Management Tool

Utilize a dedicated, easy-to-use web tool to manage all your hosted VoIP features, users, and run powerful reports.  Access to detailed call traffic reports can help fine-tune your utilization.  

Business continuity features

If the power or phone lines go out, you can automatically forward calls to a different phone number, so your company can remain connected.  

Cut costs and simplify

Streamline voice and Internet over a single, reliable IP network. Verizon's Virtual Communications Express plus Data Access Solution combines your communication needs into one.  

Service Options

Virtual Communications Express offers two different competitive site package options to suit your business needs, as well as optional installation packages. 

Premier Site Service

  • This site option provides full scale hosted VoIP capabilities, including all site / user level voice features, Unified Communications applications, and desktop and mobile clients. Includes integration with popular cloud based applications.
  • Total number of simultaneous calls is limited by the available internet bandwidth.  
  • Best for smaller business locations and sites with high call volumes

Standard Site Service 

  • This site option includes site / user level voice features, and offers a la carte Unified Communications applications, Desktop client, and mobile clients.
  • Total number of simultaneous calls is capped by the # of Standard Trunks.
  • Allows for oversubscription of users to call paths.
  • Best for larger business locations

Install Pro Services

Optional install support services are available for companies that prefer additional implementation support. Package options include Site Survey, Basic, Plus, or Premier services.

Frequently Asked Questions

How do I order?

Our experts are happy to help you at any point during your researching and purchasing process. Whether you need help deciding which level of service best fits your needs or would like to walk through the purchase process with a representative, we're always available. You can request a quote online or call and speak to one of our business experts.

What are the phone options for Virtual Communications Express?


There’s a full range of Internet-protocol phones & accessory equipment to choose from to match your users’ roles and work styles.  Our latest selection of Polycom and Mitel phones offer high-quality, high-definition (HD) voice and an integrated set of features to meet your business demands.  Includes a variety of entry-level to executive-level phones and Conference phones to choose from.

How can I maintain my communications during an unexpected event, control costs, and stay connected with my mobile employees?

With Virtual Communications Express, you get a cloud-based phone system with business continuity features to help keep your business up and running during unplanned events. It includes unlimited local and nationwide long distance calling, a robust feature set, IP phones, and a Mobile App to drive employee productivity on the go.  

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Put Verizon reliability at the heart of your network.

Get started now.

Whether you're looking to put this product to work for your business, or you just want more information, we can help you get the answers you need.

Work with our experts.

Tell us a little bit about your business and get set up to meet with our professionals to ask questions, get advice or request a quote.

Find what's right for you.

Not sure if this is the product your business needs? We can make some recommendations.

Talk to us.

Call us to check if this product is available in your area and get pricing. 

Call: 1-800-274-8002