• Verizon Response Team

  • The Verizon Response Team provides on-demand, emergency assistance
    to government agencies, first responders, frontline workers and communities—to help
    maintain mission-critical communications when they’re needed most.

    For urgent service requests, call the Verizon
    Response Team Hotline. Read the factsheet.

    800.981.9558

     

     




  • Stay connected.

    We take an all-hazards approach to nearly every kind of emergency
    situation. We can help you improve situational awareness, make
    decisions and respond effectively during an event.





  • See Verizon Response Team in action.

  • Enter the 360 Experience



     

     

     

    This content was originally created and published by WP Creative Group.

  • Tough is what we do.

We’ve served federal, state, county, municipal and DoD agencies,
maintaining communications for hospitals, PPE distribution centers and testing
sites—including L.A. Dodger Stadium, one of the nation’s largest vaccination sites.

  • 178

    deployments across 24 states.
  • 1,500

    devices loaned to partners in affected cities.
  • 73

    cities serviced and supported.
  • 140

    communities provided with critical communications support.
  • From California to Minnesota, we provided critical communications
    assistance in the face of wildfires—including the
    Caldor fire, among the largest in California history.

    • 128

      deployments across 16 states.
    • 1,930

      network and device solutions delivered.
    • 174

      communities provided with critical communications support.
  • Last year saw four major hurricanes: Ida, Henri, Nicholas
    and Elsa. And the Verizon Response Team
    was there for each one.

    • 84

      deployments across 13 states.
    • 1,100

      network and device solutions delivered.
    • 40

      communities provided with critical communications support.

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  • Talks with the team.

    Our team is made up of public safety professionals with
    decades of first response experience. Hear their stories.

  • video 1 m

    The importance of a reliable network.

    Christine Ballard, Emergency Dispatch

    Watch now 

  • video 2 m

    Public safety and the benefits of 5G.

    Mike Begonis, First Response

    View now 

  • video 3 m

    Firefighting and Verizon Frontline support.

    Chandler Martello, Volunteer Firefighter

    See more 

  • video 4 m

    High-tech drones as part of a reliable network.

    Chris Sanders, First Response

    Watch here 

  • video 5 m

    Severe weather and Verizon Frontline support.

    Tetoya Gibson, Hurricane Response

    View more 

  • Verizon Frontline Series

    Miramar—a proving
    ground for 5G

  • Find out how 5G-enabled technology helped make
    military operations safer, smarter and more efficient at
    Marine Corps Air Station in Miramar. 

    Find more events 

     

     

    The appearance of U.S. Department of Defense (DoD) visual information does not imply or constitute DoD endorsement.

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Fact Sheet

Verizon Response Team: Official fact sheet

Discover how we work with local emergency officials to help you stay connected.

Jun 16, 2021 ,  5 min read

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How Public Safety systems support natural disaster recovery

See how public safety systems are ready to handle everything from natural disasters to man-made emergencies like cyber attacks.

 

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Fact Sheet

Verizon Response Team: Network Resource Request

When you call our hotline for emergency help, our team will need information from you. Read the fact sheet to help prepare for the call.

 

Jun 16, 2021,  1 min read

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Emergency Resource Center

Learn how the Verirnn Response Team is ready 24/7 to support first responders.

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Verizon Frontline Supporting First Responders Battling Colorado Wildfires.

Learn how we deployed Verizon Frontline technology, including four Satellite Picocells on Trailers (SPOT), to numerous locations in Colorado.

 

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Real Time Crime Centers May Improve With the Help of 5G

Learn how we deployed Verizon Frontline technology, including four Satellite Picocells on Trailers (SPOTs), to numerous locations in Colorado.

 

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First Responder Benefits Program

Learn how we deployed Verizon Frontline technology, including four Satellite Picocells on Trailers (SPOTs), to numerous locations in Colorado.

 

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  • Contact us.

    The Verizon Response Team is available 24/7 to provide emergency assistance to government agencies, emergency responders and communities.

  • General inquiries
    844.899.0694

    You can follow us on Twitter and LinkedIn.

  • Urgent service requests

    Our team will need information from you. Learn how to prepare for the call.

    Read the fact sheet

  • * We provide joint training exercises for public safety, military, and other agencies in areas that emulate the types of emergencies in which responders may need to operate and respon