• VerizonFrontline

  • The advanced network and technology for first responders.

    Our mission is to provide frontline workers with reliable solutions to help keep them connected, in any situation.
    Built right for first responders.

     

     



  • A unified platform.
    For working together.

    Verizon Frontline enables the complex communication needs of public safety
    professionals and frontline workers—especially when lives are on the line.

  • Reliability and resiliency

    Verizon helps ensure that first responders and frontline workers can stay connected when and where they need it most.

    Read about reliability

     

    Real interoperability

    Real interoperability can help ensure first responders and those on the front lines have seamless priority and preemption, across carriers and networks.

    Learn about interoperability

     

    The power of 5G

    America’s most reliable 5G network1 has low latency and will enable force-multiplying solutions.

    Explore 5G

     

    Photo by: Petty Officer 3rd Class Justin Stack
    The appearance of U.S. Department of Defense (DoD) visual information does not imply or constitute DoD endorsement.

    1 Most reliable 5G network based on more first place rankings in RootMetrics’ 5G data reliability assessments of 125 metro markets conducted in 2H 2021. Tested with best commercially available smartphones on three national mobile networks across all available network types, excluding C-band. Your experiences may vary. RootMetrics rankings are not an endorsement of Verizon. 5G Nationwide available in 2,700+ cities. 5G Ultra Wideband available in select areas.

  • Intelligent platform

    Our platform includes Mobile Broadband Priority and Preemption, to help ensure communications continue to operate.

    In very rare instances of total network congestion, Preemption removes nonpublic safety users to help first responders and frontline workers get the data and network resources they need when it matters most.

     

    Virtual core

    Built on a virtual core, our platform rapidly scales to deliver emerging tech, so there’s no need to wait for hardware upgrades.


    Verizon has been on the leading edge of advancing network virtualization. We’re the first in the world to successfully complete an end-to-end, core-to-far-edge network capable of fully virtualized, live 5G data sessions. These virtualization enhancements can increase quality of service and help teams on the front lines get the data they need—when and where they need it—to help make better decisions.

     

    Advanced solutions

    We’re committed to building innovative solutions that help deliver tech and services that can support first responders and frontline workers in saving lives.

    Group First Response: Talk, text and stream live video nearly anywhere across the U.S. When combined with Verizon’s LTE network, it can help improve situational awareness and operational efficiency.
    Real-Time Response System: Integrate large amounts of data from multiple sources, such as computer-aided dispatch, video sensors, record management systems and third-party databases to provide an accurate real-time view of the city.
    Intelligent Video: Use robust analytics to streamline video review and ensure alert-based situational awareness. When suspicious activity is detected, an alert is immediately sent to authorized personnel enabling rapid response.
    Domain Name System (DNS) security solution: Proactively protect your agency from malware, ransomware and phishing attacks no matter where your users access the internet, even if they’re not on the agency network or a VPN.

     


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    Verizon
    Response Team

    Verizon Response Team helps first responders, government agencies, nonprofits and more stay connected 24/7 during emergencies and beyond.

    Learn more
     

     

     



  • Response solutions.

    Support those first to respond and on the front lines by choosing solutions built to perform, especially in emergency situations.
  • Response
    Connectivity

    Stay connected and response-ready in an emergency with these priority communications solutions.

    Solutions include Preemption, Mobile Broadband Priority, Wireless Priority Service, Verizon Wireless Private Network, and Private Network Traffic Management.
    Learn more
  • Response
    Operations

    Get reliable communications that help facilitate near real-time decisions.

    Solutions include Push to Talk Plus, Group First Response, Push to Talk Responder, Real Time Response System, Intelligent Video and more.
    Read more
  • Response Devices & Equipment

    Support first responders in almost any location with networks and devices built for tough missions.

    Solutions include Mobile Connectivity Trailer, Multi-band devices, and Fleet Management.
    Explore more


  • Committed to the mission.

    As the trusted advanced network and technology
    provider, Verizon supports first responders and frontline workers in their
    mission to protect and serve our communities.

    • Verizon Helps Pueblo of Santa Clara Prepare for Natural Disasters

      Learn how Verizon helps fire and rescue teams communicate in rugged, culturally sensitive terrain and extreme weather.

      Read Pueblo of Santa Clara case study
    • Comms and Deliveries Restored After a Hurricane Devastates Puerto Rico

      Learn how a private sector partnership and fresh thinking helped Puerto Rico reopen essential delivery channels post-hurricane.

      Read Hurricane Maria case study
    • Helping to Transform Law Enforcement’s Role in Crisis Intervention

      Learn how Verizon helps the Harris Center and Harris County Sheriff’s Office improve outcomes during mental health crisis response.

      Read Harris County case study


    • Insights and resources.

    Featured

    Fact Sheet


    6 Questions Agencies Should Ask a Potential Public Safety Partner

    Learn which factors agencies should consider when choosing a partner, plus what you can ask to help assess your options.

    Nov 30, 2021 ,  7 min read

    Read article
    Featured


    The Advanced Network and Technology for First Responders

    See how Verizon Frontline is building the innovative network technologies that will help first responders and frontline workers save lives.

    Watch video
    Featured

    5G Innovation for Public Safety

    See how our 5G Ultra Wideband could potentially help first responders protect and save lives in new ways.1

    Watch 5G UW innovation webinar
    Featured

    THOR: Bringing 5G Where It Matters Most

    Sit behind the wheel of THOR, Verizon's rapid response command center that can deploy under almost any conditions with its own mobile network.

    Watch video
    Featured

    Verizon First Responder Benefits Program

    First responders can take advantage of two priority services for their personal wireless devices, at no additional cost.

    Learn more

    Verizon First Responder Advisory Council


    Learn more about VFRAC

    2021 Data Breach Investigations Report

    See how Verizon Frontline is building the innovative network technologies that will help first responders save lives.


    Read DBIR report

    MSI 2021: A Deep Dive into Mobile Security in Government Agencies


    Read MSI report


    • Explore more.

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      News & Events

      Hear announcements and learn about events across the country to help you stay current on solutions impacting your industry.

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      Our Commitment

      Do more with less, and create advantages for both you and the people you serve with advanced public safety communications systems.

      Read more


    • Let's connect.

    • Ready to get started?

      Call us at 1.844.825.8389 or have us call you.

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    • Need mobile apps?

      Log in to your App Portal account to purchase emergency management apps and more.

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    • 1 Most reliable 5G network based on more first place rankings in RootMetrics’ 5G data reliability assessments of 125 metro markets conducted in 2H 2021. Tested with best commercially available smartphones on three national mobile networks across all available network types, excluding C-band. Your experiences may vary. RootMetrics rankings are not an endorsement of Verizon. 5G Nationwide available in 2,700+ cities. 5G Ultra Wideband available in select areas.

      2Based on quarterly third-party market share data, Q3 2021

      3Based on 9.15.2019 U.S. Census population data.