Account and maintenance
This section provides support for managing and maintaining your account. An overview of account and maintenance management support topics is shared below. Use the menu or click a topic title to navigate between the topics.
Orders and purchase management – Learn how to upgrade a device, make a return, create a company package, view past orders and get answers to other purchase-related questions.
Reporting – Learn about the different types of reports you can create, schedule and download.
Plan management – Get information on the variety of wireless plans that Verizon offers, as well as how to choose a new plan or manage your current plan.
Wireless device service changes – Review information designed to help you adjust your Verizon wireless services when needed.
My Business Wireless account management – Find additional account support specific to My Business Wireless, including how to switch wireless numbers, navigate the portal and more.
My Business Wireline account management – Get additional account support specific to My Business Wireline, including how to upgrade account access, change account ownership, create sub-accounts and more.