Account and maintenance
management

This section provides support for managing and maintaining your account. An overview of account and maintenance management support topics is shared below. Use the menu or click a topic title to navigate between the topics.

Orders and purchase management – Learn how to upgrade a device, make a return, create a company package, view past orders and get answers to other purchase-related questions.

Reporting – Learn about the different types of reports you can create, schedule and download.

Plan management – Get information on the variety of wireless plans that Verizon offers, as well as how to choose a new plan or manage your current plan.

Wireless device service changes – Review information designed to help you adjust your Verizon wireless services when needed.

My Business Wireless account management – Find additional account support specific to My Business Wireless, including how to switch wireless numbers, navigate the portal and more.

My Business Wireline account management – Get additional account support specific to My Business Wireline, including how to upgrade account access, change account ownership, create sub-accounts and more.

For support related to billing and payments, visit the Billing and Payments page. For support related to registering an online account, visit the Registration and User Management page.