FAQs
The following reports are available for your My Business Wireless account:
Usage reports
- Account unbilled usage
- Billed data details
- Billed messaging details
- Call summary
- Data summary
- Grand total
- International travel data High alerts
- Longest calls
- Monthly usage
- Share plan analysis
- Summary usage
Charges report
- Additional charges
- Airtime charges detail
- Airtime charges summary
- Analyze phone charges
- Analyze roaming charges
- Most expensive calls
- Purchase
Other reports
- 5G readiness
- Active features
- Billing structure
- Business account analysis
- CDMA Network Retirement
- Company users
- Customer invoice management
- Deactivated phones
- Device
- Friends & family calling lists
- Global summary
- Memo bill
- Memo bill distribution status
- Non Activated Devices
- Raw data download
- Suspended wireless number
- View structure
My Business reports are only available to the following roles:
- Primary contact
- Administrator
- Analyst
- Maintain
- Maintain and pay
- Maintain limited
- Maintain service business
- Maintain service plus
- Reporting
- View only
- View and pay
If you need access to a report, contact your primary contact or administrator.
Additional support
Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools.