View my orders
The View Orders page is a great resource to track all of your equipment purchases made online in My Business Wireless or the My Verizon for Business app. After you have logged in to My Business Wireless, simply:
- Navigate to Manage > Orders > View Order Status
Now you are on the View Orders page. To view order details, click the Plus icon to expand the row. Once it’s expanded, you can view the following details:
- Order status
- Order type
- Created by
- Order date
- Bill to
- Equipment payment
- Shipping address
- SIM card type
- Shipping selection
- Taxes & fees
- Total charges
To search for a specific order on the View Orders page, click the drop-down menu to see orders from the last 30, 60, 90, 120 or 180 days. You can filter your order view by clicking on any of the categories in the black menu bar at the top of the page.
- Partially Shipped
If you prefer to use search, there are several options available:
- All orders
- User ID
- Wireless number
- Order ID
- Ship tracking number
To download your orders to a CSV file, just click the Down arrow icon. Clicking the Gear icon lets you update the table columns, customizing the column displays.
If you are an existing customer and have a pending order, there are two ways you can access order information such as order activity, contact information, installation date, shipping information and billing details. The first is by logging in to My Business Wireline and clicking Check your order status.
The second is by going to our What’s Next page, entering your order number and ZIP code, and clicking Get My Order Status.
New customers can also view pending orders by going to our What’s Next page.
Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools.