Overview
Through the Washington Interagency Telecommunications System 3 (WITS 3) contract, Verizon offers a comprehensive solutions-oriented approach for meeting agency requirements. Verizon provides a robust portfolio of voice, data, video, customer premises equipment and professional services to federal agencies in the Washington, D.C., metropolitan area, delivering 360° of service, coverage and integrated end-to-end solutions.
Service@once
An integrated, network based, telecommunication support tool to use anytime and anywhere.
New Service@once Security Protocol
Training Request Form
Access Application Form
WITS 3 Customer Center
Contract Transition
WITS 3 Disconnect Types When Leaving the Contract. Learn more
LNP Engagement Process. View now
Continuity of Services
Get detailed answers to common questions around Continuity of Services. Learn more
Status of Memorandum of Understanding (MOU) for Continuity of Services as of 9/2/22. See list
Announcements
Starting the week of February 17, 2025, Verizon will be releasing a change to the multi-factor authentication/sign in process for the WITS 3 Customer Center portal. This includes an updated sign-in page design. Current authentication requires the use of One Time Passcode (OTP) via email. The new authentication process will require the use of one of the following:
- Yubikey device (USB-A (YubiKey 5 NFC FIPS) or USB-C (YubiKey 5C NFC FIPS) or USB-C (YubiKey 5C FIPS)
- DUO Mobile
- Personal Identity Verification (PIV) / Common Access Card (CAC) users
This change is required to comply with GSA POAM Verizon OSS-C-2021-055.
There will be no downtime associated with this change. When first logging in after the change, please refer to the WITS 3 Multi-Factor Authentication Changes Quick Reference Guide.